I ordered two rings from them which they sent by UPS and required an adult signature. I work so I signed the card for delivery including a copy of my drivers license indicating I am an adult (55 yrs old) but they still would not leave the packages. Ultimately they were returned to the company. I have tried several times to contact them by phone but the phone is either busy or there is not an answer. I e-mailed them to inquire about my refund of $249.45 but they do not respond. Any help you can provide will be greatly appreciated.