USPS - Stokesdale, NC

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North Carolina, United States

USPS - Stokesdale, NC Reviews

DMC_MPA May 19, 2009
Condition of mail/destroyed portrait
I ordered a portrait for over $50 and it was sent to me via the USPS. The portrait was sandwiched between two thick pieces of corrugated cardboard and placed in an envelope that bore a name indicating that a portrait was inside. Despite all of this, the inept mail carrier on our route saw fit to bend the package in half lengthwise and cram it into the mail box shredding and creasing the contents. When I went to the Stokesdale post office the post master there said that if there was no insurance on the package and if it did not say 'Do not bend' the postal carrier was allowed (ALLOWED!) to do this. So, apparently, if you don't give postal carriers specific instructions they are allowed to shred and abuse your mail and the USPS does not feel obligated in the least to hold their mail carriers accountable. With the cost of stamps and sending packages through the postal system I think they have a LOT of nerve hiding behind policy in such an appalling manner. There is right and wrong and then there is the USPS.

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