USPS carriers in Marion, IN have been missing whole streets! There is a bar at the corner and several of them are there daily.

We have expected mail but have not received any in over four days! We are constantly getting a different carrier.

Our complaint was glossed over by the post office. You would think that with the rising cost a friggin stamps the service would be better!

This is just another "Bushism" as far as I am concerned. We oay to keep the post office running and yet we are treated this way!

The USPS should be abolished in favour of email for everyone.

I shipped a package from NY to myself in Las Vegas. My package contained 3 antique vases from my grandmother's estate. I purchased $500 of insurance on my package. When I returned to Las Vegas I discovered my vases were all broken. I filled out a PS form 1000 and got an estimate for repair of my vases. I brought my package and claim for to the Crossroads post office for inspection. They inspected my items and packaging, signed and accepted my claim for and gave me a customer copy of the PS 1000 form. My claim was later denied for "lack of evidence". I appealed the denied claim and it was still rejected stating they could not prove the package was damaged from mishandling. On my 3rd appeal they denied it stating that I didn't even bring in my items for inspection! This is completely untrue because my items were inspected as stated on the PS form 1000. It clearly states that all my packaging and contents were brought in for inspection and were visibly damaged and it was signed by post office personnel. It's clear to me that insurance services offer by the post office is nothing more than a fraudulent scam and that they have no intentions on ever paying back their customers on their claims when they damage or lose their items.

I was in Oklahoma and decided to mail my packages home to Hawaii. I had three boxes to send and when I was asked how I wanted it sent priority or standard mail the postman told me that packages don't go on a ship anymore for standard mail and it would take 2-6 business days well, it has been a month and when I went to the post office to inquire about my packages I told the post lady what the other postman said 2-6 days and her reply was "he lied to you" it will be 4-8 weeks. If I would have known that I would have sent it priority and she said they have no way of tracing it.

I'm sick there was 5 hundred dollars worth of stuff in

those boxes and when I looked at the receipt later after I left the post office the postman didn't even give me the requested amount of insurance.

I'm at a total loss at what to do..

This letter is a compliant on the way my claim was handled by USPS. I have purchased insurance for an item that I sold on Amazon.com which was claimed to be lost (proof of insurance claim# 13071910000001015425 on 12/03/2007). I have brought the issue to Truth or Consequences, NM office and talked to John who helped to make a claim for it. I submitted all the information but I received a letter from Joe Hernandez for additional information on it. John had taken the responsibility to be in touch with Joe about it. I submitted the new information on USPS on 01/02/2008 and I paid one dollar for the delivery. Susan in post office indicated after stamping the mail that I shouldn’t have stamp for this internal office mail. John went to vacation and when he came back he said he doesn’t handle it from now showing discomfort of dealing with the person who handles the claim, Joe.

I have been calling Joe before than and he has called back a few times as I couldn’t get a hold of him. Finally I spoke to him and he said he will look into it and call me. When I didn’t hear from him in reasonable time I called him and left a message that my time has expired to appeal. I finally was able to talk to him on the phone when he insisted that he never heard from me and the case is dismissed. I indicated that I have sent him the document and meanwhile John was looking into it. He got upset and said it was my responsibility to get in touch and this should not have been John’s business. I indicated that I listened to what I was told and I have been trying to get a hold of him. He said at this time it is too late. I asked for the main number for San Luis office so I can explain my situation. He said he can’t give me that. He then said he has other customers waiting and when I asked for his manager contact, he hung up the phone. When I tried to call back he didn’t pick up the phone.

I am very sorry that this has been my experience with your office. I have sent other material using USPS and I have bought insurance for some of them. This is the first time I have claimed for the lost item and didn’t know I have to go through so much hardship to get any where. I don’t find this a professional behaviour from USPS and don’t appreciate how Joe handled this case. I have kept a copy of file I have sent him and I am pretty sure I can find a receipt of this material sent to him.

As your customer I am very disappointed to see the way my case was handled. For whatever reason I have been neglected for my many phone calls, the document that I sent given a short period to respond and have talked to John who first took responsibility and then was sorry for not being able to do anything. I have done every thing I was supposed to do and I should have been listened and a solution should have come out rather than a rude behaviour of hanging up the phone.

I request a follow up on this complain. I want to collect my $75 for the merchandise they lost when they lost my package. I also need to have my claim to be reopened due to the lack of appropriate response from the representative Joe Hernandez.

The USPS in Walnut, CA 91789 is horrible. Had an issue with not receiving mail due to not requesting them to hold mail so they started forwarding and cancelling our mail. Went to Bruce, the Postmaster, had to fill out forms, however, nothing had changed. Still did not receive mail.

After seeing the mailman and complaining to him about our situation, we finally started getting our mail after a year and half.

We still were not receiving some mail (after contacting companies and requesting them to resend bills/statements). Went in again after the 5th time and Bruce had a horrible attitude, and kept on blaming us for not picking up our mail. Not picking up our mail is one thing, but after many requests to continue the mail and having me fill out useless forms is not a way to punish us.