I'm originally from Chicago, IL and moved to LaSalle county about 2 years ago, never had any problems with my mail service in Peru, IL. But I've moved to LaSalle, IL in Sept. 2010 and I've had nothing but problems receiving my mail on time. I've on a couple of incidents have received a 20-30 pieces of mail in a one day. Leaving to believe that mail is being stored at location, and not being delivered on time. I've went to the postal office personally and only got a supervisor with attitude and promises that she would be handling this matter personally. Now, it's been more than a week now and here we go again, no mail for 3 days. What am I suppose to do? Call the # posted for complaints and got a postal reference # and not sure if that's going to work either. But I'm crossing my fingers and praying to GOD that this matter will get resolve quickly, cause if not I will be taking this matter to a higher power. Cause everyone has a boss and someone to report to. I'm one disappointed resident in LaSalle county, considering on moving out of state very soon.

I have two unresolved issues with the Charles A Hayes Postal Office located at 74th & Exchange in Chicago, IL. I have two packages sent consecutively that I have yet to receive and no one can seem to tell me where they have disappeared to. The first item tracking # is 9102901001300126095515, and the 2nd item tracking # is 9102901001300134175964, these items when tracked online state that they have attempted delivery on 12/4 for the first item, with no further info...and the 2nd item states that the item was delivered on 12/18. On the contrary, neither item was delivered or ever attempted delivery, as I have been anxiously waiting each day for the packages and checking consistently. I have contacted USPS via phone, via email contact forms, and in the local office (Charles A Hayes) and no one knows where my items are or even bothering to do anything to resolve this matter. I have very serious concerns that someone in this office is stealing packages. I spoke to a supervisor at the Charles A Hayes local office, whom was extremely rude and boisterous, who even ignored me repeatedly and refused to give her full name. I was told that all I needed to know was that her name was Mrs.Williams before she finally and very hesitantly took my info and told me someone would contact me "if" they found my package. No one has bothered to contact me at all from any of the methods. I am really concerned because I didn't plan on moving anytime soon, and this office handles all of my mail, this is frankly the worst customer service or lacking thereof.

My neighbors and I are frequently receive each others (misdelivered)mail.

Calls to the postmaster have not helped.

I beleive the USPS package delivery service is the worst. Every time someone ships me something using USPS, I wonder if I will get it and what issues I might have "this time".

In my opion, this service needs to be privatized.

I own the Post Office in Brockway Montana. We bought the PO in 2004 not knowing the PostMaster (Joey) from hell was in charge. Six years of putting up with unverified odors and noises, parking on my property and being told to move my vehicles from my property. Today was the straw that broke the camels back. We have had significant amounts of snow and after the PostMaster paid a local bar owner to scrape the snow which was deposited in front of my house, I am unable to park anywhere near my house. So I parked on a part of my property next to the street so I would out of everyone's way. PM knocked on my door and said I have to move my vehicle even though it was more than twenty feet from the parking area and not blocking any driveway. I attempted to contact PM's boss for the fifth time THIS year and he was toooo busy to take my call. I contacted the contract agent and they were also disgusted by the lack of response from the regional PM manager not returneing their calls. It is time for Joey to find her way home and never come back to darken my home.

USPS Delivery has been absolutely unacceptable. I have shipped through USPS parcel post with insurance 4 packages in the last 2 weeks. 2 of which, by the time they got to the destination, the boxes were unrecognizable. 1 which had a forklift tine shoved through the side of the box, into the well packaged china and destroyed it, the USPS delivered it to my customer (it was insured) in that condition and blamed it on me, I must have shipped it that way. The last package insured for a 1000.00 contains a very expensive bicycle, paid for insurance, paid for tracking, paid over 126.00 to ship. Tracking number shows nothing online, customer still hasn't received it. USPS cannot give me any information after a dozen phone calls and calling customer service and calling the local post office and running up my cell phone bill for 2 hours and 43 minutes of "hold time" I still have no answers. If the package can't be found, what happens then
I WILL NEVER USE THE USPS FOR ANYTHING AGAIN. I have switched all of my mail to electronic, I will ship my packages through FED EX, because UPS here isn't much better than USPS.

I would like this fixed.