This complaint is in regards to my lost package sent via the US mail.

I was out of town and had my mail on hold until July 15th. I was expecting a package to be delivered around the same time. When I looked at the tracking information it stated that it arrived at the post office at 8:09 am on July 15th and then sorted around 9am. The next scan (at 9:29am) stated that a notice was left and then a minute later it stated it was "Out for delivery". I didn't think too much about but I was excited that my package would be waiting for me when I arrived home from my vacation. Well, when I came home, on the 16th of July, there was no package in my mailbox, in fact there wasn't even a notice from the post office stating a delivery had been attempted. Mind you, there were exactly 4 letters in my mailbox and the package didn't require a signature, so I'm not certain why there would be a need to leave a notice. Anyway, I immediately headed over to the post office to inquire about it. I was told by a 'supervisor', Johnson Thomas, that the two scans ("notice left" and "out for delivery") were mistakes. However, she couldn't answer why the package hadn't been delivered over 24 hours after arriving at their facility. So I waited to see if it would be delivered that day, the 16th, and then the following day. Nothing! So here we are today, Monday, the 19th of July, and still no package. I called the post office and spoke with the same supervisor [Johnson Thomas] -that had told me the scan were mistakes- and she informs me that they cannot find my package. She claims she's spoken to the carrier, that left this supposed "notice". Funny thing is, one minute she [the carrier] cannot recall any package or leaving a notice and the next minute she recalls leaving the notice. So, which is it?! The supervisor also claims she is "searching everywhere for the package". She was supposed to call me back. After hours had passed, I called her. She said she cannot find the package, anywhere. When I questioned if my package had been lost, her response was appalling... "yeah, basically. And I'm not sure what you can do about it." After getting no where with this moron of a supervisor, I called and spoke to the postmaster, Daryl. Oh my, I have never spoken, nor met, someone so rude and unhelpful! After practically yelling at me that I had to "wait until they found it, if they could." and "until then there was nothing that could be done, so deal with it." (yes, he really said that) he then hung up on me. Unbelievable!! I doubt I will ever receive my package. If I do it will probably be so damaged it will be useless.

How does the postal service in business with this horrid behavior?! All they want is more and more money and the service gets worse and worse. I would rather pay extra and things sent via FedEx or UPS. Anything but the god awful post office.

My zipcode is 11213 and this location depends on the post office at St. Johns Place in Brooklyn, NY. Being a heavy recipient and sender of packages, most of my experiences with my local office have been TERRIBLE. The worst part is that we actually pay for this horrible service. Many times I myself have seen the mailman put a "Sorry we Missed you" slip, WITHOUT any attempted delivery. And if I needed the package quickly, I had to go stand in a rediculously long line for hours just to receive my package because the mailman apparently "missed me" when I was in my place of the delivery all day. Customer Service is absolutely no help at all as well as many times they promised that I would get a call back but never did. Also the "redelivery" option is just as bad because I scheduled a redelivery 3 times and STILL have not received my package ! I have never had any of these problems with other carriers such as UPS and FedEx. From those carriers I have always gotten my packages on time without any problems. After all of my experiences with USPS, I am definately doing everything I possibly can to avoid using this carrier. It is not worth the time or money.

Years back our neighbor relocated his mail box... our mail was discontinued, then we advised the USPS that our neighbor had relocated his mail box. and the USPS disconitued HIS mail, based on the idea that he had relocated his mial box WITHOUT a permit. The neighbor screamed at the Postal worker every day and soon his mail service was reinstated, due to a "handicap".
Last month the USPS opted (again) to discontinue OUR mail service.
The mail service is reinstated, but we are wanting this fixed, either move his back box back to the original location OR give us something in writting that states our mail will NEVER AGAIN be discontinued because of someone else's (illegal) issues.
I have been in touch with the Arlington TX Post Master, who referred the case to Janice. She called and left me a vocie message of her Blackberry number and now neither her OR the Arlington Post Master will return communications.
Please advise what my next action could be.
Thank You, Cynthia Hunt

I recently moved from Maine to Florida and have to say that Florida USPS totally sucks. For the most part, these employees in Florida are lazy and demonstrate poor people skills. The mail may or may not be dispersed with on time. In Maine, all mail is one day. Down here, it varies from thre days to two weeks. I even sent a letter via priority and was told it owuld be delivered in two days. It took two weeks! I hope the feds tank the United postal service and farm it out to competition based private companies.

They don't ship on time or I don't know if they really would ship my items. I ordered them over one month ago and Amazon indicated that it will arrive 18-26 days but I'm still clueless until now. And their customer service is so slow. They'd even tell me to wait up to 6 months. Junk USPS ! My items shopped at Amazon and was shipped via DHL was delivered on time. 2-4 days really meant 4 days unlike f***ing USPS.