I ordered a package from ebay, everything was going okay until the day it was delivered... i received an email saying that my package was scanned as delivered due to the delivery conformation, except for the fact that my package wasn't delivered... i went to the post office to see what the deal was but all they gave me was the number for the postmaster... when i called the postmaster he said that my normal post carrier scanned my package as delivered and that's all he could do... so essentially they said "screw you, we don't believe you"

I shipped a letter on on November 12, 2009 using a flat-rate Priority Mail envelope with delivery confirmation from Staten Island to WI. Today is 25 November. The last available information is that this letter left the facility in Jersey City, NJ on November 16. I made 4 complains so far to the USPS customer service. I wonder if this department is alive.
For the period of time May 2009 - November 2009 I sent five priority mail letters. On of them went to the destination in 18 days. This is the second time. Conclusion: USPS provides 40 % worst service. They only want a price increase which is always granted.
To complain from them to them does not make them accountable. This is wasting of time.
This procedure must be changed. You pay, they don't care, they will not return your money back because they have this rule.
Amazing.
Poor customer of USPS

I went to Catalina Station Pasadena CA 91106 Post Office to mail a package to return an item to a retailer in UK. Clerk #31 served me, she weight my package and put labels on it. The retailer required me to ask a stamp from the post office in the counterfoil as a proof of posting, I dont know what it is for but I asked the clerk politely to stamp it for me.
She said she could stamp it for me for another $1.50. I asked is there any way for me to track the package? She said no unless I pay another $11 for tracking number. And then she offered me again to stamp it for $1.50, and I asked what stamp was it? And she said it was a meter. I asked what a meter is for. And she got impatient and she said she only had 2 minutes left before she closed the store (no one in line at the time, only me, her, and 3 other clerks). She got mad and started to take off and peel all the labels she put on my package and yelled "IM GONNA TAKE THESE OFF, YOU GET OUT OF HERE!" I asked her not to ruin my envelope, and she asked another clerk to peel those labels from my envelope. And I ask her if I can talk to the manager and she said in high tone "I AM THE MANAGER HERE, YOU GET OUT OF MY STORE!" I asked the other clerks what her name was because she didn't have her name tag on, no one gave me her name (I know her clerk number is 31 from a receipt of another package I sent right before this happened). She told me to get out of "her store" again and again. She said that a few times in an extremely rude tone until I left.
I've never been humiliated like this. this is the most horrible customer service experience I've ever had.

We have had a history of lost, incorrectly routed, and damaged mail for the last 8 years we have lived in La Palma. I would not recommend moving to this city because the mail is so bad. A check was sent to us two weeks ago from a local city and it never arrived. A package was sent to us two weeks ago from a city a couple hundred miles north of us and it never arrived. Both mailings were critical and now they are lost. I have made trips to the postal office and there seems to be no answer for the problem. I believe one problem is that they cannot keep the same postal worker on the route for any length of time. Who knows what's going on inside the office itself with that kind of turnover. So, don't move to La Palma if you are concerned about consistent quality postal service.

It really sucks when you loose your your packages or have to constantly pick them up at the postal office because your lazy mail carrier doesn't feel like knocking at your door. And when they do come up to your door, instead of knocking they leave your package on the door, scan it confirmed, and before you know it someone steals your package but USPS says "It shows here you got your package!" when I didn't.

Once or twice I would have shrugged it off, of course I'm still mad. But it is everytime I order off the internet that this happens to me. I'll happily track the package online and when it finally gets to my area so I can wait at home for it, there's never a knock or anything. Once or twice I've actually found my parcel outside my door without me knowing it was there, and one time I had my parcel stolen yet when I called all I got was excuses. "It shows here it was delivered, " "Next time put a note, " etc.

I shouldn't HAVE to put a note. Those people know how to do their jobs, better than I could. Why isn't that our mail carriers don't knock? I bet if it was their packages they'd be furious just like I am right now.

My neighbors too have had their packages left outside their door, or worse, we have a fire extinguisher near the mailboxes and some of the carriers who come leave the parcels on top of the extinguisher rather than bothering to go up to peoples doors.

I've had the last straw when I was waiting for a package today and didn't receive anything when I went to go check my mailbox. I thought it hadn't come today because it wasn't even on my door, but when I went to go look online to track it, it says that they had missed me and that I needed to come pick it up at the postal office.

They never knocked.
They didn't even leave the "Oops, we missed you!" paper.
The mail came before noon but the website says they tried to deliver at 3:00 something PM. How do you explain that?

Next time I think I'll wait in front of my box with my arms crossed. That's obviously what they want, huh?

I hope I can pick up my package tomorrow without that paper. Hopefully having the confirmation number will help.

On a lighter note, the mail man we used to have before these irresponsible carriers never did this. Once he retired all of this started happening and I wonder how is USPS training their employees now?