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September 4, 2007
Charging annual fee!
On 17 aug I complained that I was charged joining fee though their representative said its free. Till now I didn't got any feedback and second billing cycle has come with added late fees.
The customer care service is too poor, nobody responses except tape. No replies to mails also.
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July 26, 2007
Non receipt of new card!
I have applied for new c- cardmore than one month; through ur agent - SUDIPTA-VIDE PHONE-no 033-64544249 filling form but application no is given. Till now I have not got card. Pl inquire &inform me.
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July 23, 2007
Non receipt of card statement for last 2 months!
I have not received the card statement for last 2 months.Whenever I called the Customer Care, nobody respond except the computerized voice recorder.Bank's Customer Care Service is worst. Suddenly, they sent me a E-Statement where they charged a Late Payment Charge.This is ridiculous since this is the fault of the bank. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.
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June 23, 2007
Unauthorized billing!
I have got a UTI bank credit card. When submitting the form I was told by the executive that there is no joining fee or annual fee. But when I received the first statement, there was an addition of Rs. 400/- as joining fee. I tried to call the customer care number printed on the back of the card but there was nobody to pick the phone or respond except the computerized one.
Beware!
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June 20, 2007
Credit card still not recd!
I had sent in a application for a UTI Bank Credit card I recd a sms with ref no 258244 on 19/05/2007 till date I have not received any verification call from the bank nor any credit card. Previously when UTI launched it credit cards in the market even then there was no verification call & within 15days I recd a letter stating my application was rejected. On what basis does UTI bank Function. Is this the treatment we get by being an existing UTI BANK ACCOUNT Holder.
Beware people!
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June 9, 2007
Status of credit cards never received!
I have submitted a form with necessary docs for credit card in Bangalore. I got a confirmation from uti bank stating my application has been submitted vide # 263967. But I am yet to get the card. It’s almost crossing 20 days. No update from uti bank. Very poor service!
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