Uti Credit Card

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Category: Business & Finances

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India

Uti Credit Card Reviews

December 6, 2007
Non -receiving of statement
Dear Sir/Madam,

This is to inform you that I, Dipanjan banerjee is a Credit Card holder from your Bank. My UTI Credit no. is 4718630001808897.

With deep regret I am informing you that till now I have not yet received any statement from your esteemed organiozation.

So it is my earnest request to your kindself that you please do the needful to send me the pending statement at the earliest.

I will be very greatful to you if you can send me the statement in the below mentioned e-mail IDs:

1. [email protected]

or

2. [email protected]


Thanking you in anticipation

Dipanjan Banerjee
November 13, 2007
not get my credit out standing
yaar mujhe credit card ka address change karna hai is some body will help me. many time i try to call on customer care bt its nt easy task.

how the bad service uti have

is anybody can help me..
August 30, 2007
Poor service!
I have a UTI Gold credit card. I am not receiving the statement on time. i call them to aske them to send me the same. Teh SMS alert facility is not activated though they say that "THERE SYSTEM SHOWS IT"S ACTIVATED". I pay the bill through cheque the cheque gets cleared the next day and they say they haven't got the payment. The customer support is laggard. No service from there side. Promised a complimentary return air ticket voucher. I haven't received it till now.

Fed up of calling them again and again...
August 27, 2007
Unauthorized billing!
I have not received the card statement for last 1 month as well as the pin even after twice of request. Whenever I called the Customer Care, nobody respond except the computerized voice recorder.Bank's Customer Care Service is worst. This is ridiculous since this is the fault of the bank. I sent Email, Called the Customer Care but nothing positive has come out. I don't except this kind of service from a bank like UTI.

Amazing!
August 6, 2007
Pin number given is invalid
I have been given 2 UTI cards one for self and another for my son Add on card. The Pin No. received is an invalid number. Made 2-3 complaints with Toll Free No. Last complaint made on 4-8-07 vide complaint No.20120. The same has not been rectified so far. The very purpose of availing card is not purposeful 465.
July 14, 2007
Not issuing Credit Statement properly!
I have a UTI Gold Credit Card, for which UTI bank is least b0thered to send credit statement at the right time... when asked for the concerned authorities (So called Manager)... He really didn’t have any responsibility to keep up his words to send the credit card statement... After a lot of telephonic conversation and I personally going to the bank n-number of times. Finally I receive the statement that to through email exactly on the due date and any further delay in payment I would be fined... over all this there is absolutely no proper transparency with in the credit card section about " the mode of payment".

When mailed to "[email protected]" they ask us to mail to "[email protected]"...

When mailed to "[email protected]" they say your email is not registered and all such reasons with no proper response... Even the local branch manager who is in charge for Credit card section is also not responding properly… and keeps blaming on others.

I almost feel as if I am trapped as I have made transaction through this card… So how waiting for the next statement to come, so that I can pay my dues and CLOSE the card…

I would be the most dissatisfied customer of UTI BANK...

Girindra Rao S
Anna Nagar
Chennai
July 13, 2007
No card received
Have placed an application for the UTI Credit Card and i have submitted all the required documents. I was informed that i would receive the card within a period of 14 days. It has been more than 21 days now and i have not received any intimation via mail or by any other means. The only response from he other end was a reference number. Reference number : 343819.

I have tried raising the issue using the 24 hour help line. But so far i have not been able to speak to a customer care person.
July 13, 2007
Did not receive a credit card!
Have placed an application for the UTI Credit Card and i have submitted all the required documents. I was informed that i would receive the card within a period of 14 days. It has been more than 21 days now and i have not received any intimation via mail or by any other means. The only response from he other end was a reference number. Reference number: 343819.

I have tried raising the issue using the 24 hour help line. But so far i have not been able to speak to a customer care person.
July 12, 2007
Addition of joining fee
I have got a UTI bank credit card. When submitting the form I was told by the executive that there is no joining fee or annual fee. But when I received the first statement, there was an addition of joining fee.
July 4, 2007
Credit card not received!
I have placed an application for the UTI Credit Card and i have submitted all the required documents. I was informed that i would receive the card within a period of 14 days. It has been more than 50 days now and i have not received any intimation via mail or by any other means. The only response from the other end was a reference number. Reference number: 267986.

I have tried raising the issue using the 24 hour help line. But so far i have not been able to speak to a customer care person.

Beware people!

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