Utsav lie about their shipping dates all the time. They promise a delivery date and when they can't make the delivery on time they promise another date and it goes on and on. It happened to me twice and I'm done dealing with them.Do not ever shop at Utsav. They are a bunch of liars!!!

VERY DISAPPOINTING PROMOTION, PRODUCTS AND SERVICE

I recently attended the UTSAV sari showcase that took place in London 30th Jan – 1st Feb. I was very excited about the event, as there were many items that I was interested in spending a huge amount of money on.
When I got an email informing me that they were unable to bring any of my requests as they were primarily showing this years collection, I was most upset, but felt that it would be worth a visit anyway.

I then received a email, stating cash only, which I found a bit suspicious, by this time, my heart was set on going, I should of trusted my better judgement

The venue was tiny, a box, there were items everywhere it was a mess. To try items on I was taken to the hotel toilet. Most of the items there I have previously seen in other catalogues, and I also noticed that the labels had been cut out of them.

The show promised jewellery, I saw about 5 over priced bangles, no handbags, just a box room full of fabric and people. It was awful

I found a Salwar Kameeze and I had come along way and felt like I did not want to leave with nothing. Cash was taken for it however a receipt for it was refused. To add finial insult to my London UTSAV sari experience the brown paper bag they gave to me to take it home in fell apart halfway home on the Northern Line.

I am most disappointed in UTSAV, cutting labels out of items which are clearly made by some one else, for having such a ridiculously small venue, and why cash? After I left I felt as if though I had been part of a criminal act.

It cannot be denied UTSAV do market some beautiful things, however, if they are from another company I do advise that you shop around and find these items at their source. UTSAV are quite clearly a very under hand company that have no regards for their customers needs, requirements or welfare.

The website is beautiful and there are some many fantastic photos you can loose days looking at them, however, this I fear is were the dream ends. For me at least