Vacaciones eDreams S.L

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Category: Travel

Contact Information
Spain

edreams.com

Vacaciones eDreams S.L Reviews

Ochieng Robert September 6, 2009

Double Payment Refund

Dear Sir/Madam,

My name is Robert Ochieng. I purchased a flight from Vienna to Helsinki and then from Helsinki to Amsterdam. The booking reference was Z6DJ59 and paid the flight cost (€ 282) through electronic bank transfer. The booking went through and I travelled as schedule in the eticket i recieved. On 01/09/2009, I errorneosly transfered the same amount to your account, resulting in a double payment. The purpose of this mail is to kindly request you to remit the same back to my account.

Thank you

Ochieng Robert

November 30, 2008

Shady Business Practices

I used edreams to book a flight for my niece. Due to the third party issue eDreams asked for a wire transfer to pay and secure the reservation. The wire transfer was completed and received by them only to have them say they could not book the flight. I asked for a refund and have been waiting a month for that refund. I have sent e-mail after e-mail getting what appears to be empty promises from them of an incoming wire transfer. eDreams required my money to secure the reservation within 24-hours, it has been over 30-days trying to get my refund.

Be very careful doing any business with Vacaciones eDreams S.L. They are not an honest company, doing unhonest business.