They refused my certified letter that was sent, as stated in my contract, as a request for a return of funds for failure to sell or rent my timeshare unit in the 1 year contract agreement. I'm glad some of you people got your money back, i'm just sorry i was not one of them. I plan to file a complaint w/ the bbb and if more people would have done this over a year ago i wouldn't be in this jam. one year ago this company had a b rating with the BBB and only had one complaint for refusal to return funds after the 1 year contract agreement. If you have had a problem with this company please file with the BBB and protect people that will be contacted by this co. in the future.

I have tried to reach them by phone and says this number is no longer in use. I paid $499.00 on July 22, 2009 and have not heard from them unless I called and then they would have some excuse about not selling it and of course now I can't reach them by Phone. I was going to send acertified letter but from what I have read it will do no good. Can you help me in any way?

Teresa Bremer, 2675 State Hwy 39, Albion, NE. 68620

402-395-6834

I was contacted by Alan Johnson from VSAM in January of 2009. With the economy in the U.S. the way it was I was too willing to accept a too good to be true offer. Afte the contracted 180 days to sell my timeshare, I contacted the company to get my refund. I was told to send them a certified letter explaining the need for a refund and that upon their reciept of the letter they would process my refund and send me a money order for $350 in 6-8 weeks. I waited the 8 weeks and tried to call them (repeatedly, several times per week) and left numerous voice mails and never recieved a callback. By the time the 8 weeks had expired so had the 60 day limit to dispute the transaction with my credit card company. I have managed to get my cc company to try and resolve the issue but every phone number that I have ever had for this company is disconnected.

(866)967-6775, (912)2253971, 866-993-VSAM (8726) all disconnected.

Do Not Trust Anyone from VSAM: Alan Johnson, Leticia Ferguson, Daryl Green, and/or Mary.

They know that most CC companies only allow 60 days to dispute a charge and that is why they tell you that a "money order" will be sent in 6-8 weeks. If you wait it is too late. Actually, if you say yest to them in the first place it is too late.

Count me in if anyone gets a class action lawsuit going.

[email protected]

After being convinced I could sell my timeshare I paid $300 to Rebecca who works for Vacation sales and Marketing. They even took me to a fake BBB site showing they had no complaints. I was to get a full refund in six months if they did not sell my timeshare. After several phone calls I submited the required certified letter within 30 days of the end date to request in writing. When I spoke to Rebecca she said it will be sent to LEGAL, who ever that is. Since August 2009 I still have not received my refund. I get attitude and hung up on when I mention I will come there and ask where are you located. I would if my GPS would stop saying can't be found . They never answer my calls now and suppose to return calls within 48 hours. They never call back. They have a F rating on the BBB and noted for not responding to customers request for refund. I am sick of these parasites making money off of other people and lying about what they can do for you and still keep your money after they do nothing they promised.