Do not purchase anything from this company regardless of what they tell you. They will flat out lie to you to get your to purchase and then hide behind the terms and conditions (which you do not get for weeks after you have paid) when you attempt to hold them to their word.
I was promised a 2 night stay in a 3+ star Wyndham hotel in San Antonio, a $100 Wyndham gift card, a $50 Visa gift card, and a 4 day cruise for 2. I checked with 2 different people before I booked that there were no blackout dates, and was told each time that there were no blackout dates. I was given a 2 night stay in a hotel (not Wyndham) that was in a terrible neighborhood and was under construction. The $100 gift card is actually a $100 mail in rebate, and the 4 day cruise for 2 is only valid on certain days out of certain ports. If you plan to leave out of Galveston or any other busier port the cruise is not free. If you plan to cruise any time other than Jan - Feb the cruise is not free, they will charge you an arm and a leg in port upgrade, and prime time upgrade fees. I even specificaly asked if I was going to have to pay any more money to them after the package was purchased and was told nothing else would be due except the taxes.
Our "free" cruise was going to cost us almost $1000 to go on. By the time you learn that everything they told you on the phone was a lie you are past your refund date, and have just lost all the money you put into it. STAY AWAY FROM THIS COMPANY!!! Any company that is so willingly ready to outright lie and attempt to swindle the consumer should not be trusted for any services.