Vacation Travel Club
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Category: Travel
Contact Information United States
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Vacation Travel Club Reviews
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Rich R
January 24, 2011
Took $5000 from us
They get you on the way to Branson. (Bad publicity for Branson) They advertise free room and shows, (.$5, 000 is not free). I still get calls from Branson, I think they still need another $5, 000. I will never return to Branson.
They seem to be hitting on senior citizens, because that is what mostly goes there. Needless to say, Branson is a beautiful place to visit, but those companies/people leave a bitter taste in your mouth. Therefore, we shall never return to Branson.
Beware!!! Visitors to Branson, don't listen to any of them. Pay for your room and your shows, or it will cost you anywheres between $5, 000 to $10, 000.
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Cmb0421
August 20, 2010
Bogus travel club
Vacation Travel Club stole $5, 000 from my husband & I over a year ago by making promises on our contract that they did not keep. Not only was I unable to get what we were promised but have yet to take ANY vacation thru them nor will they return phone calls to even TRY to get my money back!This company is a scam and please anyone dealing with them make a formal report with the BBC because as of today they still have an A score!!!I did speak to ONE live person and he was absolutely useless and did nothing more than answer the phone
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BenL51
February 12, 2010
Refuse to accept responsibility
After plunking down 5 thou, I repeatedly tried to book trips thru VTC. When all my efforts failed, I sued VTC for a refund, claiming failure to deliver promised services. I won my small-claims court suit here in NJ. I haven't collected anything besides the satisfaction of winning, and I am still out the money.
The Benton office said that my problem was with their local franchise, Modern Vacation Planning, and they were not responsible. Well, I've been a franchise owner in another line of work, and I know any reputable franchiser stands behind the franchisee when the name and reputation of the business is at stake.
Stay away from these people. They promise you everything, take your money and deliver nothing.
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SBurnston
February 3, 2010
Failure to deliver
After hearing a glowing presentation, we plunked down 5 thou for membership. The company doid not deliver on even one promise. No free flight for 2 anywhere in the US. Free luggage was as good as a supermarket shopping bag. Not one vacation could be planned, after many tries.
We sued the local office. The HQ in Benton, MI denied any responsibility, saying it was the local franchise that we had to deal with.
I have been a franchise owner in other businesses. A reputable company makes good any wrongs by its franchise owners.
WE won our suit but have yet to collect a penny.
Stay away from these people. They will take your money and then laugh at you.
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Dan Gilbank
January 7, 2010
Poor Service
VTC has consistently let my family down. We have tried to book three trips last year and had to badger them for results, which we had better pricing from Yahoo Travel, and we ran into excuse after excuse.This year we reluctantly renewed our membership and tried to get pricing on condos in Mexico, two weeks later we had to call them and they brushed us off with yet more excuses.
Save your money don't get suckered into the sales hipe it's a lie!
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sversion2
October 26, 2009
Great Investment
Attended a recent presentation with Vacation Travel Club out of a postal invitation. We were trated well and greatly informed about the opportunity to travel around the world or locally. We received a mail-in voucher to claim our Flights and other rewards for coming in. The marketing was a seperate company from VTC. Over-all our experience was professional and very pleasant. We would have purchased if we would have had the $$. I have some friends who have the Silver package and are very pleased with all of their travel experiences. We have stayed with them at the local Resort with very pleasant results.
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sversion2
October 26, 2009
Very Happy
We attended and purchased the Gold package from Vacation Travel Club in early Sept. We have used our Flight and Hotel savings many times with success. The Resorts we have booked this November have been available and excellent choices compaired to our Time share limitations. We have had excellent customer service and support with all matters related to our travel needs. You can only reach the staff for suport Monday through Saturday. This is an excellent investment for those who travel or have family that would like to use your membership benefits as well.
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K. L. Morrow
August 2, 2009
MISLEADING SERVICES & PRICING
The Vacation Travel Club representatives were "less than open and honest" with us when we attended their presentation. (Summer of 2008)
We were given program pricing that turns out to be greatly inflated over what many other members have paid. We traded in an Arizona Time Share with our purchase and were led to believe that we received 50% off the cost of the vacation package by handing our PAID FOR time share over to them. Our Time Share was valued at somewhere between $2500 and $4000 (estimated market value) PLUS we signed a contract for an ADDITIONAL COST of $3300 for the Travel Package.
TO TOP THAT OFF, when we got back home in Oklahoma and attempted to use the travel package, for Christmas trip planning purposes, we were told we had to pay on the package for a year before we could use it!. Nothing like this was ever discussed with us before we left Branson!
We went to Branson this summer to talk to them about this and on our first visit at their business office, nobody would come out to talk to us about the status of our contract. We called them from our car in the parking lot and were told someone would talk to us if we returned. We were advised that we could cancel our contract if we chose to do so but could not expect to receive any compensation or refund from the approximately $1700 cash AND a time share we had traded in on the package. In current searches, it is clear that the club does not offer discounts that cannot be obtained by using other discount pricing options that you do not have to pay fees for using.
IN FACT, just today, we found cheaper airlines tickets that those offered by our Vacation Travel Club just by using Priceline.com!!!
YES, we were probably too easily duped at their presentation but when the ordinary person sees all the wonderful things they present to you as actual "YOU CAN GO NOW" TRAVEL OPPORTUNITIES (that turn out to be non-existent or unavailable) it is easy to fall for their ruse. I believe that any reputable business with a worthwhile product SHOULD sell their product to everyone at the same price, rather than have agents or managers "play everyone" for what they feel they can get out of them for the program...Which is clearly the case with VSA & their VACATION TRAVEL CLUB.
I intend writing to someone to try to get some sort of financial relief or reimbursement... but am not expecting much, from what I read from other complaints about VSA. I'll follow-up on this site with a report on that situation, if allowable.
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Gaslite
February 26, 2009
False Promises
Vacation Services of America promised that as members of Vacation Travel Club, we would be able to get the lowest rates on hotels and motels as we traveled. Fact, we got better rates just walking in without a reservation. They also promised huge savings on first rate condos. We did get a good rate on a condo at Ft. Morgan, Al but it was poorly maintained. The plumbing fixtures, faucets and water control, were hanging loose through the wall. They were operable but very unsightly and in danger of breaking loose.
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James E. Thompson
December 11, 2008
Cancellation of membership application denial
My name is: James E. Thompson, N7495 535th St., Menomonie, Wisconsin 54751
On December 5, 2008 I filled out an application for membership and payed $2, 800 to Vacation Services Of America in Branson, MO to be sent to Vacation Travel Club in Benton Harbor, MI for a membership in the club.
Because of some finacial concerns when we got home in Wisconsin, we decided that we did not want the club to process a membership for us. I phoned the Vacation Travel Club in Michigan and explained to them that we did not want them to go adead and process a membership for us and that we wanted our money back that was sent with the membership application. They said ok and I sent them an e-mail as requested to verify my request.
I also phoned and spoke with the Sales Rep., Office Manager and Owner of Vacation Services Of America in Branson about our finacial concern and they basicly said sorry...but we are keeping your money...even though the "parent company" had not received, nor processed our membership yet.
Please help us through and with this!!! Vacation Services Of America in Branson are obviously "crooked" and people need to be advised and warned.
Thank You,
Sincerely, Jim Thompson
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