Vacation Travel Club

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Category: Travel

Contact Information
United States

Vacation Travel Club Reviews

November 12, 2008
club membership
As a result of ugly sales tactics after the vacation club presentation what I called brainwash session, I decided to join the club. They stated in contract (which can not be cancelled) that the average condo price is $470 per week. Everything what I find on the internet on their website "Vacation Travel CLub" is way above $470. The sales man was told that we are 4 persons family and this is what we are looking for. The average of $470 means for me that they have to offer vacation also lower thatn $470 per week per condo in order to obtain value of $470 as an average. And this is my main defend line. Almost nothing in US is lower than $470. I found 2 condos with maximum occupancy 1 person in off season time. THe sales man was also told that I am interested in location where I can drive a car in order to not to pay for plane tickets. I live in Delaware so almost entire east coast is ok with me and I found nothing under or equal $470. They said that I did not contact the condo specialist. I can ask for offer but in order to do that I have pay $25 processing fee(not bad) and then they PROBABLY charge me automatically for the vacation. So there is no way to just to check the offer. Complaint about charging without cardholder agreement against Vacation Travel Club can be found on complaintsboard.com . How to prove that they missrepresent the value what was my main reason to join the club? How to step from the contract.
November 4, 2008
not what promised
the web site only list a few deals. and when i did try to book a trip with them, they never returned my call. we paid almost $5000. for this service.
October 22, 2008
Terrible experience
I have a rental unit in Florida and received an e mail about it. After researching where it came from I found out that Vacation Travel Club was trying to rent my place. They said it was for a client of theirs. What they are actually doing is renting from me, bumping up the price and scamming their clients into paying more for the unit. I only do business directly with clients and told them that. I got a nasty e mail back from them saying they do business this way a lot and they won't bother me again. Beware of where you rent from!
October 7, 2008
Rip off
Our story is much like many others, unfortunately. Although we resisted the timeshare pitch in Branson, the follow up vacation club seemed like a good idea. What were we thinking! Rebelhorse, What's the status of your action? We're not seeing any savings as promised, and there certainly is no 24/7 support! We don't see much availability of condos that we'd be interested in. On a cruise comparison, the costs are penny for penny what we can find on the cruise line's own site. We've asked our credit card company to dispute the charge. Rebelhorse, how do we contact you?
September 17, 2008
Scam and cheating
We got scammed into the Vacation Travel Club while in Branson Missouri. We were promised a free cruise and a free trip to Ireland if we paid the fee and joined. The fee was almost five thousand dollars. This was about three years ago. When we went to take advantage of one of the trips we were told the company that had sold it to us had gone out of business.

As far as I am concerned the whole company is a big scam center and we might as well have flushed five grand down the toilet! We have not found trips any cheaper than we can get them through many other companies.
July 20, 2008
Reneged on everything promised
We went to a presentation of Vacation Travel Club and were promised a free gas card and two free airline tickets. The presenter said we had one year to book the flights but when we tried to book them several week later they did not respond for two months. When we finally heard from them after numerous calls and emails, they told us it was too late to give us the airline tickets or the gas card.

We went through their prices and they weren't any cheaper as they'd said and they wouldn't give me a refund of any part of the initial membership of $3, 314.00. I will report report them to the better business bureau of Michigan and I am taking them to small claims court.

These people are scam artists and thieves.
July 14, 2008
Unauthorized billing
On 6/16/08 I received a automated phone call from West Star advertising claiming that I hand enter my name somewhere and won a 4 day five night cruise all inclusive, and a 300 dollar gas card. All I had to do to obtain the offer was go to their grand opening of their new location in Irving Texas, be married or living with partner (co-habiting), 25 years or older, and have a credit card with a Visa or mastercard logo. I accepted the offer.

That afternoon I received a from call from Lauren at West star and she again confirmed the details listed above and also mentioned that I would have to attend an hour long presentation and the only reason they needed the credit card was for identification purposes only and she gave us a confirmation code. She stated that I could go pick up the gifts and attend the presentation that next day on 6/17/08 at 6:00 pm or 8:00 pm. I chose 8:00 because I don't get off of work until 6:00. Me and my fiancee arrive 30 minutes early, excited that we would finally get to go on a cruise which we could have used for our honeymoon!! When we arrived I noticed that we were the second couple there. The receptionist asked us for the confirmation code, to see our ID and our credit card. Let me remind you that I was told that any credit card with a VIsa or Mastercard logo would work, so I handed her my debit/credit card that included a Visa logo. When I gave it to her, she asked me if I had a 'major' credit card, I replied yes, but they're in my other purse and explained that I was told that the card I had was okay to bring. she told me that it was not a problem and gave me the application to fill out.

As soon as we sat down, a guy by the name of Craig approached us and asked how did we here about them, I told him that we received a phone call that stated I had entered my name somewhere. He insisted on knowing. He then asked, well, do you think it was on craigslist or backpage. I told him that I didn't remember, all I know is I received the phone call from West Star Advertising and he replied 'Oh that makes sense'. What ever that's suppose to mean. So we finished the application and handed it back to the receptionist. A couple of minutes later she returns and asks us what gifts were we offered, I told her, then she preceded back to her desk. At this time more couples have shown up. We had been there about 30 minutes and we were noticing that all of the people who arrived after us, all except two African American Couples and and a Caucasian couple who happened to be sitting right next to us.

Ten more minutes had passed and then a guy comes up to us and tells us that they can't let us in the presentation because we did not provide a valid credit card. I explained to him the same this that I explained to the receptionist and I also told him that this was a waste of time, the receptionist should have told us that at the beginning. I told him that I had two major credit cards at home, I brought my debit card because it just happened to be in the purse that I was carrying that day. I also told him that my fiance could run back to the house to retrieve it. He said that they were about to start but he would go and speak to his manager. The couple next to us over heard the conversation and told us that they didn't have a major credit card either and they were told that any card with a visa, master card logo would work. In the middle of our conversation the same guy that we were talking to called them to the side room. When the couple left the room they told us that the reason they wants your credit card was so that they could bill you every month for the 'free' cruise. After they told us this, we got up and headed for the door. I told the staff while we were heading out, that the whole advertisement was a crack of bull and they shouldn't judge a book by it's cover. Craig came behind me explaining that they were about to ask us to come back to the presentation while at the same time ripping up our application.

To be honest, I feel as though we were being discriminated against. We were one of three African american couples that were the only ones remaining in the waiting area. One of those couples they told they could not attend because they to did not have a major credit card, the other couple they let into the presentation. Its my assumption that they let the other couple in, which arrived right after us, because they had no other choice. I'm sure they had a major credit card and they didn't have anything else to single them out. Another question that I would like to know is why did they call the caucasion couple that did not have a major credit card to the back to explain to them the criteria if you didn't have a major credit card but automatically were telling the african american couples that we couldn't attend the presentation. Were they going to let the caucasion couple go to the back if they had excepted the terms or was it because they automatically judged the african american couples as low income people who are unable to afford their cruises? Your guess is as good as mind but whatever the case may be, no one regardless of race, age, ethnicity, or gender should be treated the way that we were!! They need to own up to the offer that they promised and maybe this letter will give them a wake up call. I would hate for someone to endure the humiliation and embarrassment that we did with this company!! They should just post a sign that says' If you are a minority you can not attend the presentation but if you have a major credit card 'which is suppose to be for identification purposes but we really need it so that we can sell you cruises and bill you, then this is not the place for you.' We will not give you a free cruise or $300 gas card because we will not get anything in return' The only way to get this items is if you are willing to PAY!!!
July 8, 2008
Scam
My husband and I were talked into attending a presentation by this group while in Branson, MO.

They say you can get hold of them 24hr/day. Nope.

They say they guarantee best rates, NOPE.

They say you can find great reduced rates. NOPE

They lie and you have no recourse. DO NOT trust these people. I was even threatened when I called to complain about the service or rather lack of. The women said if I came in to complain she would have me arrested.

These are heavy handed criminals as far as I’m concerned and I will tell everyone I can about what kind of thieves they are.
May 12, 2008
They scammed us
October 07 my husband and I with another couple visited Branson. To get discounted show tickets we agreed to a vacation presentation with VTC, LLC. Their program does not work the way they said it would. They are more expensive, not cheaper and rude and unhelpful. Contacted them. No compromise or willingness to make the customer happy. Time frame did not allow a chance to review company and rescind contract, which I would have done after investigating VTC. Anyone else had this horrendous experience. Contact me at [email protected]. Don't let this happen to you...thanks..

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