Vacaville Dental Care

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Category: Lifestyle

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vacavilledentalcare.com

Vacaville Dental Care Reviews

RDGUZ707 February 5, 2011

Incompetent shoddy work, Immoral

I am writing this review in hopes that I can give my nieghbors and friends in Vacaville some information about this horrilbe excuse for a Dentist so they will not have to experience the headache that I am going through. Dr. Ranilo Tuazo did two crowns for me a little over a year ago. From the moment he put them in they didn't feel right, but he told me that was normal and I would need to get use to them. A few days after that one of the crowns came out in the middle of the night wile I was sleeping. I went back into the office and he "fixed" it and told me not to chew on that side... Recently both of those crowns have completely collapsed and came out, build up and all. I went in to have them "fixed" again and he told me that it would cost me $2500 because my insurrance wouldn't cover it... that they would only pay for a replacement crown after 5 years. Since the crown should last a MINIMUM of 5 years (most last much longer, if not the rest of your life) I assumed he would warranty it.. I was WRONG! He said that because I had missed a cleaning that it Voided the warranty on his work!!! I asked to see any contract or paperwork I had signed acknowleding this and he refused (because I never signed anything like that). Befor this he had always been pleasant to our family so I assumed when I went in to discuss this with him he would be reasonable and we could come to some sort of solution...again, WRONG! His attitude and demeanor completly changed. He was very rude and told me that he was not willing to do anything for me. I told him that I didn't want to resort to it, but I would contact and attorney. He said "Go ahead and try that, many have tried but no one has won". I left the office with nothing resolved and one hour later I recieved a call from Vacaville Police Dept... he had called the police on me!!! I was never threatening in my words or actions so I didn't know what he was trying to pull, after reading the other review on this page about him placeing a restraining order on a unsatisfied patient it seems clearer now. I called Delta Dental and they said that Dr. Tuazo was lying and that missing a cleaning does not void any warranty. I called the dental board to find out that he recieved his Schooling for Dentistry in the Philippines, which explains the 3rd world quality of his work. I am now stuck with 2 teeth in a ziplock bag and having to file complaints with the Board of Dentistry, Delta Dental, and the Better Business Beaurea. Don't be fooled like my family was, he may seem nice at first but when the rubber meets the road he does horrible work and doesn't back up any of it!!!
I would be happy to answer any questions anyone has. Also, I would like to organize a strike in front of his office.. so if you are a victim of Dr. Ranilo Tuazo (Dr. T) please contact me!!! I want to make sure that he doesn't victimize anymore citizens in Vacaville!!!

X January 3, 2009

Awful company

I had major dental work done by so called 'dr' Ranilo Tuazon. He never prescribed me any medications after the procedure. I had to call them the next day & explain how much pain I was in and asked if I can have some medication prescribed. It was a hassle explaining it to the staff as if they forgot who I was. They made it sound like I was bothering them, but I eventually got some strong meds.

After 48 hours of excruciating pain, the meds barely helped, so I called VDC's secretary, Jennifer Tuazon requesting if I can come in & be seen. She said 'dr' Tuazon could not see me & to just go seek another dentists opinion. So then I immediately went to the emergency room on base and they numbed my tooth. The standby dentist recommend I have it extracted.

I called dr Tuazon again, said he couldn't help. So after a full weekend of the worst pain you could ever imagine, I went to another dentist to get another opinion. She recommended tooth extraction as well..so I went and had it done. 'dr' Tuazon and his staff did nothing for me, so I decided to move onto another dentist.

My husband and I tried to obtain a copy of my dental records a couple times, but we kept getting the runaround. The next thing we know, this business requested a restraining order on my husband. They obviously had something to hide because this was their only way of preventing me from seeing the work he did on my teeth. My husband did nothing wrong and was even willing to pay for a copy of my records. This dentist and staff lied in court and acted petrified of my husband, making the most ridiculous accusations of being 'threatened/harassed'.

After speaking with past patients(victims) of VDC, this dentist is know to go to court and lie their butts off. When we reported them to the Better Business Bureau, we found a couple other negative remarks about them. We also received a phone call from another ex-patient of VDC that she took them to small claims court. She lost because the Tuazons, again lied in court. I'm confident when a so called dr has access to your medical records, he can fabricate it to meet his needs, just like in court.

To this day, we still do not have a copy of my dental records. It's clearly evident he has something to hide. My new dentist has requested them several times. We've reported them to the Dental Board of California, but of course they couldn't do anything, as they defend their own.

The BIGGEST mistake of my life was choosing this dental office. I would not recommend them to my worst enemy!! If you are interested in hearing our story and the proof of their lies, just email us! We have nothing to hide, lie or exaggerate...which the Tuazons love to do. They could have easily avoided this and simply abided by their patient rights as they 'claim to do' in their website.

They are simply sick and demented for having the audacity to take it this far. They are pathological liars that do not have an ounce of patient care, compassion or customer service skills. The Tuazons have to resort to impersonating 'concerned patients' on customer review sites.

Any comments you read that state 'threats, violence & malicious gossip' are ALL ridiculous lies by our ex- dentist and his staff. These are all the ridiculous impersonations by Ranilo tuazon. Ranilo & Jennifer are furious that someone has finally stood up to their awful service and exposed their scams to the public.

They are extremely desperate to cover up their scamming service, because someone finally decided to fight for what is right and expose the real truth about Vacaville dental Care and it's immoral service! You will see their various comments on review sites such as this, impersonating happy patients & falsely accusing us of the most ridiculous things!

Don't believe any of it. Just contact us and we'll be more than happy to prove that we're the victims here. Share this important information with all of your friends & family! Don't be victims like us and go through hell w/ crappy dental work. Avoid Vacaville Dental Care at all cost!!