My wife filled the tank of our car. When she got home I saw that she had been charged for 14.8 gallons. Since our car only holds 13.2 gallons (and probably only had room for 11.5 that night — the low fuel light had just gone on), I went to the store to tell them. I showed the owner the receipt and the gas tank capacity in the owners manual, but I got nothing but head scratching.

Now I don't see how I can trust these pumps again or any Valero pump for that matter.

The last two times I have went into the Valero listed above, the cashier has sold a six pack of beer to an already drunk customer. I and my family are on the roads in Conroe daily, and I would hate to think that someone I love or anyone for that matter his injured or killed by someone driving around with more beer. I have talked to the manager before, but to no avail. I believe that they do not care who they sell it to, as long as they make the money. I have tried to reach the corporate office to file a complaint with Valero directly, but only get consumer complaints for bad gas. I think this is far worse than someone getting bad gas. If you can not help me, please put me in contact with someone who can. Thank You

Pushed the 2.99/gal regular button - charged 3.19 premium! told clerk that there is something wrong with the pump and he yelled at me three times that I DID PUSH the button for expensive gas when I know for a fact that I had to push it twice to get the pump to work and it was for the 2.99/gal - not 3.19!

He was very rude and obviously didn't want to waste his time talking to me so I will let everyone I know that drives along Ygnacio Valley Blvd in Walnut Creek, CA to go somewhere else. The station must have changed hands - I have never dealt with such a rude person there before so I can only assume that it is under new ownership from the last time I bought gas there.

what a SCAM! ! ! I have been pumping my own gas for many years and know the difference - I always use regular and that pump #8 somehow switched my request to premium.

On November 12, 2008 I went to the Valero at the intersection of Military Pkwy/Masters. I paid for $10 in gas at $1.94 which SHOULD equate to about a quarter tank of gas in my 2002 ford expedition. The pump showed that I'd received 5 gallons but I only got half of that. I am positive of this amount because the night before, I'd put $10 in from Shell and got a little over a quarter of a tank. Although I see Valero generally has a drop in their gas prices before any other station. That station is a RIP-OFF. Which will cause me to be leary of them in the future. READERS BEWARE, GET A RECEIPT, AND DEMAND THE GAS YOU PAY FOR!!!

I went to valero gas station this morning 7/7/08 I used my
credit card and did not even asked for a picture i.d. and then
after i used the gas i noticed that my tire was flat so i went back and got tokens. the air machine was not working so i went to the window again and rang the bell and rang the bell the lady attendant was not coming out. I waited for 10 minutes I'm already late for work, and finally i had to just use my key to knock on the door . Then, she had came out. I don't know what it is that she was doing at the back. I let her know that the machine is not working if she can give me another token bec. this happened before when i put in 3 tokens and it did not work. So all she had to do is give me another token and the machine would have worked. California law states that when we purchase gas then air and water is free. She said she did not have another token. So they only keep 3 tokens in their register? I asked her well can she give me a quarter so it can work she said no. This is not the first time that this incident happened with this lady attendant. How do I complain to the gas station owner?