My last order was for Kinoki foot pads. I don't recall authorizing anything!

Basically, deceptive and fraudulent use of the mails to maneuver unsuspecting people into a renewing membership. That you must cancel or you get charged, whether you okayed any purchase or not. Membership should cancel automatically and the company should contact you for permission to renew.

As with all the other complaints, I am adding mine. Of course I could not access this company's alleged website, www.valueplusonline.com/open/form/40. I then called 1.800.475.1942 (# if you don't have internet access), and s/w "Gina." Gina pulled up my information and said that she sees me as being a 'trial member' ( I have since discontinued my membership). Since she had no answers for the problems with the website, I asked for a supervisor (3/14/2008 @ 4:50 PM EST) and spoke with a man who called himself Elias, Agent # 60948. I told him that there were innumerable consumer complaints against his company and that the website was bogus. He responded that this was the CANCELLATION DESK and that sometimes they have problems with the website. He said that he would gladly send me a FORM and that once received, I should go on the website (here we go again), and I could get the rebate, which works by sending in receipts for gas and then getting reimbursed on a 2 month cycle. He informed me that his company's address is Value Plus, Membership Services, PO Box 5265, Hopkins, MN 55343.

Bottom line is that all of us obviously CANCELED the service and as such, this company believes it can abrogate its advertising guarantees of getting a gift card for just trying the service. Nonsense!

I am a retired Det. Sgt. in New York and a present insurance company fraud investigator. I will start with a complaint to the Attorney General of MN and work my way forward to the Postal Inspection Service.

Scam no existing website no gas rebate no follow through just a rip off.

Have called the number 800-475-1942 three times. Two times I was told they would send me a letter so I could get a refund. Never received. I called today and was told (1) I canceled the account before the term was up and I was not due a refund. I demanded to speak with a supervisor - Jesse came on and indicated they are the company that cancels accounts but cannot give me information about who provided them with my information. He told me to go online to Value Plus and seek out information and try to contact them. They owe me 169.95 and I am furious. I order a couple of things by phone but I positively never approve any "plans" such as this. I am contacting the Attorney General of Montanta and reporting this Mktg. Services (800-475-1942). Since this is the number shown on my bank statement for every withdrawal they must have information for whom they are withdrawing although they deny it. I figure the Attorney General's office is a good place to start.