Valvoline

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Category: Automotive

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United States

Valvoline Reviews

Roseann Bellettiere July 5, 2011

Change your own oil before going

They extracted the old oil, but didn't fill with new oil.

Hence, $3, 000 and a new engine later, we've been to court and are scheduled for another hearing as Valvoline is appealing court order to give us $3, 000!!!

I have the St. Louis Blues

Tammy41 December 28, 2010

Wrong Oil Plug

I have been having my oil changes with Valvoline since 2007. Everything was going good till they replaced a oil plug in August.
They stripped it and then tried not to take liability for it. Because it wasnt on the receipt I was told by them more or less it wouldn't stand up in court. I had to take it to the dealer who had to replace the whole oil pan at 687.00!!! Valvoline doesn't want to take any responsibilty for anything. I will never ever take my car back their again. Plus I get a oil change and tire rotation for under 30.00 and Valvoline charged me almost 50.00. Whatever you do be careful when you take your car their. They just rip you off and then take no blame for it. At least the dealership was willing to work with me. My car goes no where else but the dealership from now on.
Valvoline is incompetant and most of their service techs do not even work their for very long. The one that changed my oil plug
which they deny. He is no longer at the B&A service shop...BE CAREFUL whatever you do...