When my Vauxhall Corsa cdti broke down over the bank holiday Easter Weekend, I thought the quickest and easiest way to get the problem diagnosed and fixed would be to take it to a main dealer Vauxhall garage. So I arranged for it to be booked in to Evans Halshaw in Plymouth (the main dealer Vauxhall garage) What a huge mistake, over a 3 and a half week period, I had to constantly ring for an update on my car, and time after time I was fobbed off. I was told "Ill find someone who knows about your car and ill call you back" Yet no-one ever called back, or I would be told "We have ordered a new part and it will be here in 3 days" 3 days! They are a main dealer garage! Even when they fitted this new part (which I was never even told what it was) my car still wouldnt start! After 3 and a half weeks and continuous phone calls and getting no where, I had finally had enough and I put my foot down and demanded to know what was going on! I was told by an extremelly rude lady on the phone that basically they had no idea what was wrong with my car and that they didnt know what to do next! Unbelievable! I have a Vauxhall car and I took it to a Vauxhall! I Had finally had enough and I arranged to have my car taken away! When I collected my car, again I was met by extremelly rude receptionists, and they had the cheek to charge me £156.00! When they found nothing! The part that they fitted had been removed as it had no use, and I have no proof that they even carried out any diagnostic work! It was disgusting service and I would advise everybody to steer well clear of there! Absoutley awful experience I had and I never wish to repeat! And what is most laughable of all, once my car was out of Vauxhall my partner had a look at my car under the bonnet, and he checked all of the easy to reach and most common sensors, and even to the untrained eye you could see that a sensor was damaged! A new sensor cost me less than £50! Unreal! My car is now fixed and no thanks to Vauxhall!

Vauxhall Zaphira redg 15/12/2006 my car has now been off the road for 7 weeks awaiting parts from Vauxhall Germany apparently. The car broke down and was towed to Victoria Garage in Leigh Lanc's . I bought this vehicle from HPL Motors Bolton Road Atherton it's a 56 redg top of the range diesel 1.9 car, there is only 40000 miles on the clock I bought it to travel to appointments at Wythenshaw cancer hospital were I have to go for treatment for Lung cancer I wanted a good reliable car for the journey. I have had diesel cars for quite a few years now and have never had problems some of the cars were up to 150k miles. Victoria garage phoned me to say that the diesel pump had gone and would cost about £800 this was a shock as the car was only just out of warranty, not as much of a shock as when they phoned back a couple of days later to say they had done further diagnosis and found that the Particulate filter needed to be replaced also and the job would now cost in the region of £1900 this seems very expensive for a car of it's age and condition. On top of this they tell me they have to get the parts from Germany and I would have to wait 8 weeks for there delivery. Has anyone got any help or advice about these problems Has Vauxhall had a bad batch of parts Any Ideas

I have an ANTARA 2.0CDTI irmesher, it has been back for major repairs now 17 times since the day i bought it. It is now 18months old and still Vauxhall have refused the rejection letters and now are refusing to answer any calls from me. I have been very amicable and have worked closely with them to resolve the issues but now it has become a joke, one which they cant fix. The dealership just keeps resetting and replacing things on the vehicle and then days later the issue starts again. There was more than 1 problem issues including: total shutdown of the dash including speedos etc... the wrong dampers fitted causing the tyres to tear down to the metal and im still getting total shut down of the turbo which is needed to get the car over 20 MPH. Why cant they just replace the vehicle as bad build? its obvious they dont care for there customers and have no pride in there products.

I purchased a brand new Corsa SXi 1.4 from Sherwoods, Stockton on Tees, Cleveland on 1/12/07. It is the worst car I have ever had re performance and design but I expected it to at least be reliable.

To date is has broken down completely on 3 separate occasions and the AA have been called for assistance. The second occasion it broke down in December 08 was 2 days after a 2 day full service. At that time they kept it for approximately 1 week - I was given a courtesy car on that occasion. The third occasionwas on 19 January 2009, a few weeks after the previous occasion, it broke down completely yet again. The car was towed by the AA to the Vauxhall garage in Northallerton and from there it was taken to Sherwoods at Darlington - I live in Yarm.

The following day I was told Sherwoods at Stockton on Tees had no courtesy cars. They couldn't repair the fault so I lost a days wages. Later that day they said I could have a rented car from Enterprise but I had to wait for someone to return a car later that day. I was asked to pay a £50 deposit which I would be returned when I returned the car. Then they advised me to pay £10 per day as an insurance against stratches etc to the car as if they found any damage I could end up paying a substantial amount so I felt I had no alternative but to agree to pay this. I was then informed they'd made a mistake and I only had to pay £5 a day.

It is now 22 February and my car has still not been returned to me. In the meantime, Sherwoods advised me to stop paying the £5 per day to the car rental company and owing to the length of time I've had the car, I stopped paying this amount as it was getting to expensive.

I have sent a complaint to Sherwoods at both Stockton and Darlington branch plus the Head Office of Vauxhall. I did eventually receive an acknowledgement of my complaint from Sherwoods at Darlington and a phone message from someone at Sherwoods at Darlington asking me to ring him and that they would try and resolve the matter. I rang the person concerned on 3 occasions but he hasn't had the courtesy to return my call re the complaint. My main grievance is that the car is totally unreliable and I've lost confidence in it altogether. I feel that I shouldn't have to incur expenses for an alternative vehicle when my own car has problems due to no fault of my own (up to now I've paid over £90 to Enterprise for the rented car which they debited direct from my credit card). It was only when I received my credit card bill that I noticed the amount which Enterprise had debited. It does mention in the small print on the agreement that they will do this, so advice to other people renting a car from Enterprise - read the small print.

The car was purchased at Sherwoods in Stockton and no one from the company has acknowledged my complaint. I feel the service is appalling. I am paying over £200 a month for my own car which has been off the road now for nearly 5 weeks and a full week prior to that. I feel that I certainly shouldn't have to pay anything for an alternative vehicle when the car is faulty.

I purchased a brand new Corsa SXi 1.4 from Sherwoods, Stockton on Tees, Cleveland on 1/12/07. It is the worst car I have ever had re performance and design but I expected it to at least be reliable.

To date is has broken down completely on 3 separate occasions and the AA have been called for assistance. The second occasion it broke down in December 08 was 2 days after a 2 day full service. At that time they kept it for approximately 1 week - I was given a courtesy car on that occasion. The third occasion was on 19 January 2009, a few weeks after the previous occasion, it broke down completely yet again. The car was towed by the AA to the Vauxhall garage in Northallerton and from there it was taken to Sherwoods at Darlington - I live in Yarm.

The following day I was told Sherwoods at Stockton on Tees had no courtesy cars. They couldn't repair the fault so I lost a days wages. Later that day they said I could have a rented car from Enterprise but I had to wait for someone to return a car later that day. I was asked to pay a £50 deposit which I would be returned when I returned the car. Then they advised me to pay £10 per day as an insurance against stratches etc to the car as if they found any damage I could end up paying a substantial amount so I felt I had no alternative but to agree to pay this. I was then informed they'd made a mistake and I only had to pay £5 a day.

It is now 22 February and my car has still not been returned to me. In the meantime, Sherwoods advised me to stop paying the £5 per day to the car rental company and owing to the length of time I've had the car, I stopped paying this amount as it was getting to expensive.

I have sent a complaint to Sherwoods at both Stockton and Darlington branch plus the Head Office of Vauxhall. I did eventually receive an acknowledgement of my complaint from Sherwoods at Darlington and a phone message from someone at Sherwoods at Darlington asking me to ring him and that they would try and resolve the matter. I rang the person concerned on 3 occasions but he hasn't had the courtesy to return my call re the complaint. My main grievance is that the car is totally unreliable and I've lost confidence in it altogether. I feel that I shouldn't have to incur expenses for an alternative vehicle when my own car has problems due to no fault of my own (up to now I've paid over £90 to Enterprise for the rented car which they debited direct from my credit card). It was only when I received my credit card bill that I noticed the amount which Enterprise had debited. It does mention in the small print on the agreement that they will do this, so advice to other people renting a car from Enterprise - read the small print.

The car was purchased at Sherwoods in Stockton and no one from the company has acknowledged my complaint. I feel the service is appalling. I am paying over £200 a month for my own car which has been off the road now for nearly 5 weeks and a full week prior to that. I feel that I certainly shouldn't have to pay anything for an alternative vehicle when the car is faulty.

After this experience I certainly wouldn't have another vehicle from Vauxhall and wouldn't advise anyone to purchase a Corsa SXi 1.4.