The people here are extremly rude and only care about the super rich customers - my partner was put on hold after phoning up to enquire about a part for my vauxhall. The girl didnt put him on hold properly an my partner heard her telling someone else that the guy on the fone is on drugs, when they realised what had happened they put the phone down. Since then we have had numerous attempts to speak to a manager but no one is interested about their obvious incapable and silly staff.

the girl on the phone is called sally (parts dept)
the first guy we tried to complain to is called tony fisher
the third guy is called cliff adams

tony fisher tried fobbing us off with ''well its just one of those things''
cliff adams told me i was over reacting
All we wanted was a sorry - but it seems we wont be getting one.