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Ln1012
August 6, 2009
Misleading Claims
I was called after filing out a form on MSNBC about getting help for a loan modification. Vince Centrone said he could help me and told me the cost would be $2000.00. I told him I would have to make payments of $500.00 every pay day in order to pay and we set up arrangements to do so. He contacted me again on the following monday and said he needed my bank account information instead of my debit card so I gave it to him and we agreed that the money would not be taken out until that friday when I got paid. Well, the next day they took $500.00 out of my account which I did not have because there were other bills that were coming out of my account. After this was done, because he did this too early I ended up with over $800.00 of NSF charges. I called them and they said they had to look into it. I had to call them every other day until I was finally told they would pay for my NSF charges. After this, I was told that the check was in the mail. Mind you, this happened on the week of July fouth and I have yet to recieve a check from them and it is the second week of August. During the time I had allowed them access to my Mortgage information I was told that they were working on my loasn modification and given a name of the magistrate that was in charge of my account. I called this man twice in two weeks and he never returned my call and the only thing that had happened from the time they were aloowed access to my mortage was them sening a fax saying they had my permission to get information. I do not believe this company wanted to help because if they did, I think they would have done a little more to get information and start the process from my bank. Now all I can say is I want all of my money back including the NSF charges. Can someone help me in anyway to get this accomplished?
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