I had outstanding payment R205.03 not made to AMPATH lab due to some miscoded information medically between the lab and my medical aid I advice Ampathy that I logged the call with my medical aid and as soon as the medical aid was resolved they will get thier money, before I could get feedback from my medical aid recieve on the 13th May 2011 I recieved a call from Vericredit that the account was handend over, a week later I recieved a letter dated the 13th May 2011 stating that i need to make payment for R253.03 .On the second week I got statement dated the 13th May 2011 with an amount due for R321.56. I acalled to query the amount on the letter and that on the statement having dated on the same day the consultant put down the phone on my ears when we disgreed, three days later I got a call from another consultant i requested to speak to the supervisor and was refferd to anna-marie, we spoke and ended up agreeing that she was to adjust my account balance to R275-83 on the 7th Of June 2011, I then made a promise to make payment for R100-00 and the balance for R175-83 was to be made end of july, and we came to an agrrement that she was not gonna send any correspondence to avoid further admin cost, to my suprise I recieved a reminder sms for R329-41. I called Ann-Marie this morning to advice her of the payment I already made for R100-00, and she advice me that she saw the payment and my balance was now R229-41 I questioned her on the balance based on our last agreement for payment arrangement, she told me they charge interest, and I needed to find out for how much interest is charged she mentioned not more than R10-00, and I had to question her how come did my debt move from R175-83 to R229, 41 as we had an agreement with her that I was not gonna recieve any correspondence as long as i make payment as agreed for my salary goes in on the 27th of each month, and i made payment on the same day so when exactly was the interest and other cost i dont know came in to being. For now Anna-marie as a supervisor outline she's not able to assist me dispite our telephone agreement.