When I ordered a new residential phone service with Verizon back in March 2007, I chose the "I don't wish to add a Verizon international calling plan" option. I was under the impression that no international phone calls can be made with this option.

That was a $412.49 mistake. A relative made international phone calls in May 2007 without my knowledge. Verizon is charging me $412.49 for 81 minutes of phone call to Taiwan. My beef is that when I chose the "I don't wish to add a Verizon international calling plan" option, there was no further information (not even fine print) on what this option entails... not to mention the incredible $5/minute call rate.

3 phone call attempts with Verizon only resulted in their offer to take off 25%. I refused & decided to take this up to the FCC, BBB, and FTC.