why do so many of are customer complain and complain? Do you thin customer sercive gives a crap. i dodnt care that you dont want to pay for a data plan. get a f***ing differnet phone then. i dont care that you went over you minutes. and i think your lying when you say i didnt do that. and no one not even you believes that my child/spouse said they didn access that. bull crap. just shut up if you dont like it go to a differenct comapny and see if there any better. do you know how many reps have cheast pains because of u idiots? no you dont deserve a thing and the friendlier you are the more likly youl get help. if you call and bitch we already stopped listening to you. i dont care if youve been with verizon 1 month or 15 yrs that doesnt give u any rights.