I had a similar experience with the Verizon of being way overcharged.

I subscribed to the offer Verizon Triple Freedom for 59.99 - $10 for first six months = 49.99 (also it said First Month of TV and Internet FREE).

I moved to a new apt. and the apt. i moved in, had a live telephone service, which was not disconnected by the previous tenent and hence, i could not order the service over the internet as i was not authorized to disconnect my service and i had my landlord to call Verizon, which was an experience of couple of hours with the CSRs transferring from One Dept to another, still he called couple of times and requested the cancellation, the BS part of Verizon was, after he called, i cant still order over the internet as they told me that they will honour the same price as above over the phone as they only can order over the phone for me due to previous service (Which I still dont understand why it would be like that), after a month, when i got my bill, it was $175.xx, i called on my day off to Verizon, they said, it cant be that price and the CSR said, there is only a note to give discount of $30 per month for 6 months. I was so much pissed off having already so many problems previously, i still went with them thinking i am getting a better deal. I asked for the Manager/Supervisor, CSR told he is not available and i gave my cell phone # to have him call and CSR told me that manager will call me in 24-48 hours, no calls yet after 3 days and my Billing Due Date is approaching. i dont want to pay this much high bill.

I was charged full amount for next month @ 94.99 and $3x.xx for partial month (15 days) and all other were so many diferent charges.

Do i have any choice left being stuck with 1 year contract with them.