Verizon Retail stores, Mainly TEAMS ELECTRONICS worst customer service you will ever get. They are very rude and if you go in there and ask for help after your phone got stolen to switch your phone number to another phone. Plus your a Prepaid customer they will send you away saying they can't help you. DON'T GO to Teams Electronics. Such bad service mainly this big guy who will rip you off and send you away. Plus I went to the main store for Verizon and asked for help from them. They too sent me away saying they can't help me. Come on now My phone just got stolen and I bought a new one and just needed a my number place on that phone how hard is that??? So people switch to At&t better service at retail stores. If you want to buy Verizon then buy it online then call customer service they will help you faster and better. Do NOT go to the Verizon Retail Stores In Escanaba Michigan or Do NOT go to Teams Electronics AT ALL. Biggest rip off store in the country. IRS should really check out Teams Electronics in Escanaba Michigan Behind Drifters... Thank you