Well, Verizon hits a new low. I bought The Fios "triple play". After struggling with equipment problems(both of the major components were defective and had to be replaced) I was billed incorrectly.
I bought during the $ 69.99@ month special. When my bill came it was $50 more and when I called, I was told that I had not ordered during that period. I have the receipt that I printed off-line...the date is clearly stated...but their records show that I bought several days later and after the sale ended. The woman was rude(most of their operators are) and when I told her that I had a print out of my dated receipt, she said that's not shown here...too bad!
They are dishonest...DO NOT GO WITH FIOS!!!