|
geraldine mikula
September 1, 2010
Bad Service
Nothing but trouble with wireless services. Verizon sent someone out, my services in house is good.
What ever is wrong is on verizon. I get tired of sitting two hours on the phone with someone in another
country, paying for something I don't have all the time. I am so unhappy with verizon. I'm
sorry I ever went with them. I had AOL and I never had all the trouble I have with you!
|
|
LT1
May 25, 2010
Billing Scam
I called Verizon Wireless to cancel service in January 2010. Was talked into just suspending my account. I was no longer under contract with Verizon. The agent convinced me to just to into suspended mode without billing...meaning that I would not be billed for 90 days. I called near the term of that period of time and was told that I had another 90 days I could leverage. I just wanted to cancel the service and not try to remember when to call back, but was once again convinced that it would be a good thing to just keep it suspended. Well now I have recieved a bille for two months of service!
Here are the facts:
1. I wanted to cancel when I originally called, but was switched into a suspended status
2. I was not under contract.
3. When I called back, they told me that I had another 90 days of suspended status
4. NO usuage has occurred on that line or phone since the original call in January.
5. They said that they sent a letter of re-activation, but I have not recieved that.
It just seems like such a scam. I am never late on payments with anyone, I do not lie, I do not cheat...but looks like Verizon does and gets away with it!
|