Verizon Wireless recently reduced the amount of memory in the Motorola Droid X phone from 16GB down to 2 GB without changing their advertising or telling customers of the change when it is purchased. This is the first time I've heard of a technology product intentionally being made worse, rather than better, during its lifecycle. Their in-store service brochures and their annoying Droid Does web site, which I used to research the phone, both state the phone comes with a 16GB SC memory card. Since most apps you install are stored on the card, and the phone can take HD videos, which take up lots of space, a 16GB card is the minimum needed to make the phone useful during its lifespan.
I returned to the Verizon store asking for a 16gb card, complaining of false advertising, and that I should have been told about the change by the sales person. I was told that the small index card next to the phone said it had 2GB now. The store manager also said the price had been reduced because of the change. I explained to her that Verizon is coming out with a newer model in the next few weeks, and that it usually lowers older phone prices before that without crippling them. She said the best she could to was give me half off the 16GB Sandisk SD card.
This is just another in a long line of insults by Verizon wireless to its own loyal customers. In this case they are advertising a reduction in price on the phone, without telling customers that they are getting a phone that is worth less and less functional. All to squeeze a few more bucks out of us.