I have moved many times in my life in various parts of the country and have never encountered such horrible service. My mother and her husband were moving stuff from his place in Brooklyn down to their home in South Carolina. I helped them try to find competent movers for a good price.

Verrazano Moving (also known as Father & Son) said that they would move their stuff at a flat rate $61 per 100 lbs. We booked the move through John about 2 weeks ago and the move was scheduled for yesterday, June 29th between 11-2 pm. My mom and her husband (who is currently in a wheelchair) waited in the house with no air conditioning and the mover never arrived. She called to see what happened and they said they would be there between 4-6 pm that same day. They never showed up. We called again and they said the would 100% come today (June 30th) between 9-11 am.

We called at 9 am to confirm (again) that they would be coming. We spoke to Sean who was the nastiest person I have ever encountered. Sean told my mother that "SHE picked the busiest day of the month to move." Meanwhile, we actually were quite flexible on the move-date and it was scheduled for yesterday, not today. My mom asked if they would 100% be arriving in the next two hours, his response "Well, you know, nothing in life is guaranteed. I could get hit by a bus tomorrow." I kid you not, that is what he said.

My mom responded that they were waiting in a hot house with two kids and her husband was in a wheelchair. Sean's response: "everyone has a sob story."

This place must be making hand over fist if they think it okay to treat people this way. STAY AWAY FROM THIS COMPANY!

So, my mom waited until 4 pm and prayed they would show up. They did not. She ended up renting a U-Haul, packing it up herself, and driving it down to South Carolina. I'm seriously considering filling a small claims action against this company.