I bought VersaCheck for the check printing and account ledger. I bought it intending to use with two bank accounts. When I learned I couldn't (does not state that on the package) I was a little disappointed. Not long after that my computer crashed and needed to be formatted. I had to call and almost beg for them to re-validate my software. The lady told me and I quote " I will "I am only gonna do it this one time and that is it!". She made me feel like I was stealing or it was my fault my PC crashed. Well, yesterday (6-27-2011) I sent tech support an email asking how I can move my license to a new PC. (Thinking I was doing the right thing) Boy was I wrong. I have called for tech support two times and both times are miserable. He/She said in his/her email that the validation code was for 2007. . . I bought the software from Sam's Club in December 2008. I wanted to start a new year out with a new system. By the way. . . I love the personalization in the email. NO NAMES at all. . . Well they will not get me to buy again. Please see below for the emails. Let me know if I was to harsh. . . I was upset.

Dear Michael,
The code cannot be moved it would need to be reset the activated on the new computer. This code is from 2007 and is no longer in our system and cannot be reset. You would need to purchase a new code or purchase a new box of checks.
Click on the following link if you need additional solutions regarding this issue:
Submit question here
Note:This is an auto response. Follow the above directions to request additional technical support.


-----Your Support Request-----
Request #: 320992
Name: Michael
Email:******@gmail.com
Phone:337-***-****
Subject: Computer transfer
Issue Description:I would like to move this license to a new pc. How can I do that? The last time I formatted this PC, I had one heck of a time getting my activation back. I would like to avoid this. I will be going to a new Windows 7 computer. This current PC will no longer be used.
Thank you for using VersaCheck.com Support

VersaCheck.com Tech Support
Email: [email protected]
Phone: 303-532-4738
Fax: 303-532-4406

Here is my reply:

Hello Mr, Mrs, Miss, or Ms. VersaCheck.com Teck Support,

First and fore most, that will not be happening. I bought and paid for program that came with 500 checks. Why should I buy more? I have a license! Why should I buy another one? If I am gonna buy more checks or another license, I will just use another program. I initially bought this to use between two accounts. Not with VersaCheck! This has been the biggest pain in my rear and a big waste of money!!! I will never have anything to do with VersaCheck nor will I be referring anybody. It is not right to sell a product and not get full use of it. I still have a full stack of blank checks left. Does VersaCheck think people (customers) do not upgrade or repair their computers? TWO TIMES I HAVE ASKED FOR HELP! TWO! and both times have been similar. The first time the lady made me feel I did something wrong, here is her quote "I am only gonna do it this one time and that is it!" Soooooo. . . Instead of just erasing and REregistering like I can do with ALL of the other programs I have INCLUDING expensive software like AutoCAD. I thought I would go thru the proper channels and this is the response email I get. I will make it my civil duty to inform people of the TWO times if I have asked for help from VersaCheck. THANKS FOR THE LEFT OVER 300+ UNUSED CHECKS!!! Why do they pay for Tech Support anyway???


All I wanted to do is upgrade my PC!