I was sold DSL 3 mps but it did not work because we live too far from their local office for that speed. Only after paying under contract for a year for phone and internet did a tech. finaly show up and explain. Against my better judgement I let them takl me into another contract for FIOS. Big mistake not only did I not get what I was told in the sale pitch but I am still being billed for services I no longer have. I am going to switch all my business and personal services at home and work including wireless account. I know their is no one at verizon that cares wheathe i do or not but let others beware. Verizon lies, cheats and steels in my humble opinion.