Vesta/T-Mobile

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Category: Business & Finances

Contact Information
Texas, United States

Vesta/T-Mobile Reviews

tafternoon2 July 1, 2010
unauthorized charges
Just checked my bank account online which I do several times a month, I found a charge for $55.13 for VESTA/T-MOBILE that shows to be POS (Point of sale/online?) which I did not authorize. I have five phones with Verizon and have had Verizon for 12 years for my mobile service. I have noticed several other issues with other people having problems with VESTA for unauthorized charges.

In most of the other cases I've read, VESTA had access to their credit/debit card numbers or their checking account/routing numbers from an actual paper check.

I HAVE BEEN WITH VERIZON FOR 12 YEARS. I DO NOT HAVE A T-MOBILE PREPAID PHONE. I DO NOT HAVE A PREPAID PHONE FROM ANY WIRELESS CARRIER. I MAKE MY PAYMENTS DIRECT TO VERIZON WIRELESS THROUGH MY FINANCIAL INSTITUTION'S 'BILLPAY" SYSTEM. AT NO TIME, IN ANY WAY, DID I OR ANYONE IN MY HOUSEHOLD PURCHASE A PREPAID PHONE OR TIMECARD FROM ANY ESTABLISHMENT, T-MOBILE OR OTHERWISE.

How the hell did VESTA get my debit card number? I am on the phone with them now trying to sort this out. Regardless of the outcome my credit union will investigate and get my money back. I will also forward this information to the Attorneys General of both Texas (my state) and Oregon (where the charge initiated). The Texas AG loves going after big companies engaging in fraud. This could be fun to see the eventual outcome.

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