On 13 Nov 2008 I had goods delivered and paided the COD of £80.30. On 1st Dec 2008 I had a letter delivered requesting payment of the same money due to non-payment, I call Bab Burrows who sent the letter and explained the situation she requested evidence which I sent including the receit and signiture of the driver taking the money. Today I have recieved an invoice for the same amount, I have called various numbers on the invoice and while typing this email have been on the phone for over 1/2 hrs without success - it seems UPS have NO system for checking when cash is collected, NO means to communicate between departments and NO customer respect.

"All our agents currenty busy but please hold your call is important to us" HA HA

I AM ABOUT TO HANG UP I CAN'T AFFORD TO WAIT

Dave Webster

email; [email protected]

Account No 200882265