Millions of people see an endless succession of ads by this smiling Video Professor on CNN or CNN Headline News. He says, and I can quote. 'I want to GIVE you one of my courses, because I know that you'll come back to me for all your computing learning needs.' I've heard it a thousand times. I knew he would charge enough to cover the CDs and so it was. When you call the number, they tell you you only have to pay S&H of $6.95. AOK.

Then, the merchandise arrives, and one finds that HE IS ALLOWING 10 DAYS FOR EVALUATION, AND THEN HE IS CHARGING $89.95 FOR THE COURSE. I am in Costa Rica, and the merchandise was forwarded to me from Miami. THEN there is a line on page 6 of a small book included that says 'to choose my next title or to discontinue shipments, simply call 1-800-519-4110', where a guy starts out melodiously, but has much experience in dealing with irate callers, tells me that all that is explained on page 5 of the document in the box. I say 'Big Deal, the guy says he'll GIVE it to me and then sends a box which has a form (which you very well may not read) which says he's going to charge my card another $90 in 10 days.' So the guy on the phone says that he will give me return info and I can send it back.

1) He GAVE it to me, I paid his $6.95, and done. I don't have any reason to return it.
2) I don't have any motivation to package this up and send it back from Costa Rica. That ends my story.

I will watch for such charges on my card and dispute them as they arrive, but I don't know if that will work. I am really upset about the charge, but a whole lot more that I let myself accept this offer. I'm a 75 year old engineer, and I knew it smelled bad from the beginning, but as I said, Millions watch CNN and he's on every day. He's got to be making a fortune, says he's been doing this for 18 years. Well, I can rant on, but that tells it all.

1) I just want to keep the stuff as promised, without additional charge.
2) In my heart I think the man should change his ways or stop doing business.