I took a survey and elected to recieve
ONE cd lesson free! For $4.95 S/H. My
Credit card was billed 14 Times.

This is to me one of the most vile of crimes, repeatative billing someone for what the will never recieve, some one ie, the attorney general.

Video Professor is a scam!

I purchased a software teaching kit from videoprofessor on their online site. I was asked to "agree" to their terms and conditions. I did, in order to purchase the instruction material for $6.99. I did not realize that I was agreeing to having my credit card charged $189.99, plus having additional charges of $6.99 for ever. DO NOT ORDER ANYTHING FROM THIS COMPANY, THEY ARE SCAMMERS, THEY WILL KEEP CHARGING YOUR CREDIT CARD FOREVER. IT IS REALLY TIME-CONSUMING TO FILE A REPORT, TO FILE WITH YOUR CREDIT CARD AND TO GET THESE SCAM ARTISTS ON THE PHONE. DO NOT DO IT! And make sure you read the Terms and Conditions, if you many hours to spare!

On my space they offer products to earn Brownie points for the game to purchase items. I bought the my video product and have received and paid and never got the brownie points of 238. I have complained and I keep sending the email confirmation and everything they ask but still no brownie points. Don't order the offers. The first or second will work but then blank and no brownie points.

ON NOV. 30 I CANCELLED AFER REALIZING THESE LESSONS WERE NOT ON SOFTWARE WHICH I ASSUMED WERE.ON DEC.14 2010 A CHARGE OF $29.95 SHOED ON MY ACCOUNT. ON JAN.14 2011 2 CHARGES SHOWED ON MY ACCOUNT OF$29.95 EACH.I CALLED VIDEO PROFESSOR.THEY TOLD ME THAT MY ACCOUNT HAD BENN CANCELLED ON NOV.30 2010 AND THESE CHARGES WOULD BE REFUNDED IN 3 TO 5 BUSINESS DAYS. I WAS CHECKING MY ACCOUNT ON JAN.19.2011 TO MY AMAZEMENT WAS ANOTHER CHARGE OF $29.95 ON MY ACCOUNT. I CALLED VIDEO PROFESSOR ONCE AGAIN TO TALK TO BILLING. THE LADY NAMED WAS KRIS AND WAS VERY RUDE. SHE SAID I DID NOT HAVE ANOTHER CHARGE ON MY ACCOUNT IF ANYTHING IT WAS A REFUND.SHE WAS VERY ARGUMENTIVE AND WAS VERY MUCH INSISTED I WAS WRONG. I AM GOING TO CONTACT ALL HIGH LEVEL MANAGEMENT TO LET THEM KNOW.IF I HAVE TO I WILL SUE THEM.THIS COMPANY IS DANGEROUS TO THE PEOPLE AND SHOULD NOT BE ALLOWED TO OPERATE IN THIS MANNER.

I received a package from Video Professor in March 2010. I did not open it since I had not authorized payment on such a product. I shipped it back (unopened) to VP per their online instructions.

I found that 2 or 3 weeks later, my bank account had been charged $399.95!!! I contacted VP again and was assured that I would be credited for the full amount. However, when the credit did not happen after 2 months, I tried to contact them again and a recording came on saying they were switching to an ALL ONLINE program and would no longer take credit card numbers over the phone. The recording stated that people due refunds should contact their financial institutions for the refund monies due.

This is not a common practice that I know about (banks don't just give refunds for other companies; the company has to pay out of their own funding). But, in good faith, I contacted my bank and was told because I waited too long (only had 30 - 60 days to ask for the refund) it was not possible to credit my account. So, I was out $399.95!!!

When I tried again to contact (via phone) Video Professor, I again received the same recording about the changeover to the internet. Two weeks later, same recording; two more weeks same recording. It is now 7 months later (they received my unopened box on March 10th; I have a USPS Return Receipt signed by their office) and I am still almost $400 out of my account that I never authorized.

Please tell me what I am supposed to do now!!!