I was online and stumbled across video prof. and they showed free trial downloads but once I saw that they used
USA benefits 8, I wanted nothing to do with them, they charged my acct. also without permission and I never even
heard of them until I went online to Check my acct. and saw these charges and I never gave them the info. So I cancelled
the video jackass and never received any services or free downloads and by chance checking my acct again and see two
charges I did not know of and it was video morons. They say they cannot refund my money, it's for processing
what part of free trials do these asshole companies not understand, it makes me not want to do business with them
there's always a catch, your not informed of B-4 it's to late and they have your money, it's $2.95, but it's my money
and it really ticks me off when they can just go to your account and steal from you, taking money w/o one's knowledge
is stealing. Consumers are no longer safe in any forum, think about suppose they take only $2.95 from over two million
victims. That's a heck of a lot of$$$$, one can see why these dirty rotten thieving sons of pigs do what they do, most people
won't complain or try to get it back. So in a short sentence VIDEO JACKASS CAN'T BE TRUSTED. He says in his commercial
it won't cost you a dime, he's right it cost me 29 dimes and, ONE nickle.

I ordered your product 01/13/10 customer # 16786297 I have made numerous phone calls to your company after returning the product in a timely fashion. I have been promised several times my refund will be made guess what??? I AM STILL WAITING!!! This is nothing more than a total SCAM!!! I hope something is done to put you completely out of business so you can not ripoff any more people!!

I was told that I would get my money back at end of april, but it may and i don, t have my money(399.95) back. I need it now.

Purchase video professor by phone for $389.00 and returned it by certified mail the first week of Feb. 2010. Have talked to the follow customer service representitives on the below dates.

3-10-2010- Susan you will be refunded in next 15 days.
4-02-2010- Kathleen you will be refunded in next 3-to 5 days.
4-8-2010 - Erin, you will be refunded in next 15 days.
4-19-2010- Gloria, you will be refunded in next 7-to 10 days. 3-10-2010- Susan you will be refunded in next 15 days.
5-4-2010 Now no phone services.

After viewing the commercial for the free video on t.v. I deicied to order the free cd online. I payed the 6.95 shipping with my debt card after I received the video It was for windows 98, I called video professor and told them that I didn't want that verison I was to send the cds back. I was given a return code to ship the cds back, then video professor sent the windows vista verison after receiving that set of cds I called video professor to inform them that I didn't want the cds that I wanted to return them.I spoke with one of the agents she gave me a code to ship them back, Iwas told by this agent to send only one disc back and keep the others as free and that my card would not be charged "wrong" my card was charged $398.99 when I called video professor to find out what was going on their excuse was that the return cds must have gotten lost in the mail so they charged my card. Thats BS because it was returned the same as the other package same address they even acknowledge receiving the first package. My return address was on the package and it sure has not been returned to me. Now I being told that they have to review my order and they will get back to me. Their no laspe of time on my part the only thing is that I am out $398.99 for what.