I was told a refund would take 21-30 "BUSINESS" days. I called several times during this period. Every time was the same. It is still in cue to be refunded. The 30 days time is not up yet blah blah blah... So on the 30th day I called and was told it is set to be refuned today. It should post to your account 24-48 hours. NEVER HAPPENED! I called on the 32nd day and oh the "computer program" that performs the credits missed mine! SURPRISE, SURPRISE, SURPRISE... Now they say it will take an additional 10-15 days because it has to be done manually. I just filed a complaint with the BBB with this informaion. HOW DO THEY HAVE AN "A" RATING WITH SO MANY COMPLAINTS? ***EVERYONE FILE A COMPLAINT WITH THE BBB!*** This has to be stopped.

I too ordered the Video Professor to learn about EBAY and I too received a billing for $189.95. To add insult to injury they also charged me 50 cents for Wounded Warriors, 50 cents for Red Cross, 1 dollar for 1st payment towards Video Professor, and 1 dollar for 2nd payment towards Video Professor.

I urge you to not order from these people.

I saw the commercial for the "free" Ebay lesson with a shipping charge o $6.95 and called. I was not only charged $6.95 for the CD (I did receive) I was also charged $399.95 for what, I do not know. These people should not be allowed to get away with this sort of thing. How can they do this over and over and over again and nothing is ever done about it? They should be ashamed of themselves for doing this. They should be in jail!

I paid shipping and handling 6.00+ for a CD about Ebay and was billed 189.00 today for whatever, I don't know. I called the Card Co to dispute the charge and they are checking it out. It began with somehow getting on googletreasurechest.com and was offered many samples with me paying only the shipping and handling. Four Co's now are billing me a monthly membership fee that I didn't order.

Dear Sir,

When I placed my order November 2009, based on my understanding that it was FREE as stated in the promotion online.


I was not able to review my order since I was out of State until December 30th 2009, during which time I was surprised to note that Video Professor had without my authorization charged my Visa Credit Card twice in the amount of $289.90 excluding the postage fee.


Upon expressing my complained and the circumstances that made it impossible for me to review the product, Fatima gave me two Return Authorization numbers and further directed I wait for the label to be sent to me.


Most regrettably I did not get any pre-printed return label and took it upon myself to return the product. However, Fatima and subsequent customer representative I spoke to assured me of full refund based on my explanation.


I am consequently asking Video Professor to kindly refund the total amount due, as I am no longer interested in any of the product. This action of without authorization going into an individual account to withdraw hard earns cash and credit is an act of coercion.


Video Professor should not force me to buy it product that was advertized as free! The terms of agreement was not clearly stated and actually hidden from prospective customers maybe for obvious reason.


PLEASE LET ME KNOW HOW I AM GOING TO GET MY MONEY BACK! I just had a refund from the United State Postal Services when I was wrongly charged for a new postal box and I cannot understand why it is difficult for Video Professor to follow the examples of legitimate businesses and corporations.


Thank you.


Peter Odeh