I rented videos over the Christmas holiday and thought I returned them to the correct store and mistakenly dropped them off at Block Busters; this was 12/26/2009. I can't understand why one store could not call the other to inform them they had their DVD's when the address label was attached. It took a month after the due date for me to receive a card in the mail saying they were due. I was told I had a late fee of $135.00, I called d the store 3 times and was told they did not have them and when I went to the store I was given the DVD's and drove to the correct store to drop off when I returned them on time had the store called.
How desperate and dishonest can you be? 3 CD cost $25.00 if new, older some were $9.99, I was told it was no fault of the store because I dropped them off at the wrong g place, but I fault it was also Hollywood's neglect for not calling me after 1 day late, why was it a month later. I plan to report this to the better business bureau; this is out right this theft on the stores end with the lack of communication as to when the late notices are sent out. I was given a bill of $25.00 for a late rental, when it should have been waved due to lack of consideration.