I purchased a Microwave, the first one in my life for my home... and gifted the same to my Mother-in-Law on our Tamil New year of 2007 (14.04.2007). I selected a basic model Solo ES1197P, as we wanted the Microwave for basic needs and no baking or grilling of anything being a pure vegetarian (mind it eggs are also not allowed to enter the home)!!! The Microwave was the special guest at home, treated very well as it was a long time wish of all to own one. So no mistakes in handling could be accepted by anyone... The product was selected by us as we had seen the advertisements and having a brand name of Videocon, we were impressed with the cost (Rs. 3000) and the brand. It came with a one year warranty.

Seldom did I know through their advertisements how disastrous the product was. It was a big failure. On the next day (15.04.2008) tamil new year (2008), we decided that the milk could be warmed in the microwave. We switch it on and Lo!! There you go!! Our special guest (Microwave) Conks off!! We were shocked at the sudden demise of our special guest!! Take the guarantee card and see, it is one day past our day of purchase.

To think of it, even the service is really bad... We had to endlessly wait for the videocon service guys to come in, and then he charged Rs. 140 as the product has passed the warranty period. He checked and said, that a total bill of Rs.1500 would be required as all the parts were gone!! We decided to cremate our special guest with full honors!!

So guys please if you are thinking of buying VIDEOCON NEXT products, please Beware and I would rather use the phrase “Caveat Emptor” and that too to the power of “N”!!

Bharathy Jayaprakash.