I am using plenty of Videocon products. It has been a nice experience with videocon. The service is extrmely good. On 20th August 2004 I bought two Videocon TV (7642QS) 29 inches. One for me and one for my friend. My TV is not running good from the date of its purchase. The day it was installed the capacitor inside the TV was broken hence the whole TV got replaced. The other installed TV is producing distortion in voice. Then after my complaint your engineer Mr. Azaz got convinced and then find that one of the woofer is damaged. After 3 weeks the woofer got replaced. You are requested to please analyze the problem of Pink patch in the corner of the TV and rectify the same.

I am sure that this set has definitely some technical fault so I request you to replace my TV set as this is in warranty, details are as follows:

Product code : TV Videocon
Product Description: 7642QS
Serial no. :9640200222
Date of Purchase : 20 August 2004.
Dealer address : Tiger Elektroniks Corporation, 24/35, Birhana Road, Kanpur
Phone 0512- 2312702, 2316826
Invoice no. :44591

Thanx & Regards
Inder Jit,
124/B/209,
Govind Nagar,
Kanpur
Mob no. 9839084533