AC REPAIRS - ACRepairs.in Home Air Conditioning Repair Services offer the best price quote on all brands, makes, & models of Window AC Repair Services, Split AC Repair Services in Delhi, Gurgaon, Noida, Faridabad, & Ghaziabad areas. We are the leading multi-brands AC Repair Center of Delhi NCR, work as authorized Service Center in Delhi NCR for LG, Samsung, Whirlpool, Videocon, Onida, Haier, Hitachi, Daikin, Carrier, Lloyd, Godrej, Panasonic, Toshiba and more. Book AC Repair, AC Installation, AC clean or Servicing, AC Gas refilling, AC Compressor replacement services Home Services by call 9540408143. JUST CALL TO 9540408143 | Visit : http://www.acrepairs.in/

I have purchased Split AC OF VIDEOCON from E MART RETAIL SHOP, Jayanti market Jaipur vide involve no. 897 dtd. 12. 06.2007. AC is not working properly and now stopped, i have lodged complaint at dealer end, sent mails to there specified mail IDs of Videocon customer care etc.

It's the WORST PRODUCT BRAND!!!

I purchased a new one ton window AC of Videocon on 25/03/07 from Ashoka International, Sector-16, Faridabad. From the day one it sounds like Three wheeler Scooter, Vibrates like earthquake and compressor switches off after every 5 minutes and never start again for one hour. I made numerous complaints to Dealer and he has not attended the complaints. After two months on 23/05/07 he took away the AC for repairs and returned to me after 5 days. But still it was not working and compressor has the same problem of starting. Even though the noise and vibration were rectified. I again made many complaints but nobody listened. I made complaints to Videocon company and even called up Aurangabad office. They assured me a action. On 12/06/07 my AC was replaced with a new Defective piece which does not have Gas in its compressor. It was confirmed by Service Engineers of Videocon who installed the same. I was again promised for replacement of the same. More than a week has been passed and nobody turned up. I called the Zonal Manager Mr. Alok Tikku got only assurances but without results. Mr. Ashwani, Mr. Pawan Sangwan, Mr. Saju Joes, Mr. Arvind Kapoor all in Delhi and Faridabad they all only give me assurance everyday that it is being replaced today. but only assurance. All the dealers and Company Employees are indulge in mal practices with malafied intension and cheating customers with fraudulent practices. Is anybody there to help me out and get my money back from Videocon or its dealer.

A copy of email to Videocon:

I am writing on behalf of Gravity Microsystem. We had purchased two Videocan AC (Split and window 1.5 ton each) in last year, out of that one is not working from last two to three months. Even after several complaints to your vender at Sector 14 mkt. in Gurgaon (Haryana) under MR. Harsh Malhotara.

First of all the staff is non competent, they take 4-5 days to respond to the complaints, secondly they lack the mannerism to speak to the customers, We have to literally beg them to send someone over to address the complaint.

One of the AC which is regularly giving the problem was taken away for service and change of compressor but they have reinstalled the same compressor which is non functioning and despite several calls no action is being taken by them.

I am sorry to say that but i am not sure what benchmarks you have for your service centers and how do you track the service records. it will be difficult for us to rec0mmend or buy ourself any product from Videocon looking at the services offered against it.