Dear Sir,

I am N. Girija from Hyderabad. I have purchased 32inches LCD of Videocon from Tirumala Music Centre Hyderabad on 31.10.2009. And Videocon has launched Videocond2h model which has additional feature of sattelite connection attached to it in November. Generally any electronics company do inform its dealers about the new products in advance in that way TMC should be aware that the new product is coming to market shortly and they could have asked us to wait for 3days to buy the latest product. They did not do it as they would have had the intention of moving out the product which is outdated. It is a true fact that I have been denied from the opportunity of purchasing the new arrival of Videocon. The dealer did not give any option or update me of the new product to be launched. If it would had be any other feature like there is a difference between LCD and Plasma I would have given up. But this feature is inbuilt in the TV and within short notice of 3 days I had to face this loss. If TMC is ready to take the LCD back I am ready to buy one 19inches LCD of Videocon with D2H model, Videocon DVD Sattelite D2H model and one D2h Ultraslim Colour tv too. Hope I could get a solution for the above complaint