I have bought a Window AC on 28/04/2006 from Sales Emporium (One of your Dealer) Kolkata.The compressor is leaking and it has a warranty too but after repeated followups there is no response and I am totally fadeup for this since in this season when we require it most my family is facing problem.Kindly look into this matter seriously otherwise I will have to think for other option.If required kindly contact in this mb no. to get the details - 9831963701.Looking forward for a prompt action regarding this from your part.

This is a pathetic state of affairs and I would rather call it lowest of all standards. Stop thinking of growing big if you cannot serve your existing customers. Inspite of at least 50 calls to all concerned at your Delhi office and at call center my compliant for Window AC is not attended. Initially I called at your so called "Call Center" and they gave me a Complaint no DPV6G05014 on 5th July, 2006. Thereafter I called almost everyone concerned and made at least 50 calls at your call center (39898910), V.B Gandhi (9811728111), Mr. Rajinder (9313018284) and Mr. M.A Siddhiqui.

No one even bothered to call me back till the late evening of 10th July. This is really the height. I never expected this kind of attitude from a Company which claims to be a true Indian Multinational.

Am I hoping against hope.

(Sushil Kumar Sharma)
111/9, I-Floor,
Kishan
Vasant Kunj,
New Delhi-110070
09811ssss