I have been traveling in the VRL buses from quite some time... But the service is degrading day by day... The Buses are full of bedbugs, very unhygenic, and the interiors of the bus are hardly maintained... People are allowed to smoke in the buses... ... The Toliets in Chitradurga VRL Bus stop are the dirtiest... I had a horible experience... Its okay if you charge for these toliets but please maintain cleanliness... people may get infections using such dirty toilets... They charge comparitavely more compared to other travels but the service provided is very bad... I my self dont prefer travelling in VRL anymore...If the VRL mangement really cares about customers, they have to pay attention to these issues immediately...