I ordered the magazines from Viking (country living, country homes, Victorian Homes, Everyday with Rachel Ray) and I have not received these magazines (except for Everyday with Rachel Ray). I have been paying for these magazines for months. I have been receiving obscure magazines that I have never heard of before.
I called and said that I was cancelling my subscriptions to these magazines and the customer service rep. (Jason) screamed at me that he was going to turn this over to a collections agency. He told me that I could not get out of this for any reason.
I finally got a call from someone else at Viking, who has had some training in public relations, and she told me that she will take care of it and I will be getting the magazines that I ordered. I thanked her and I put the rest of the payments on my credit card.
Today, a male from Viking called and with a very broad Minnesota accent (so broad it was really like someone making a joke of the accent) asked me if I was happy with my dealing with Viking. He also asked me if I would name off the magazines, once again, that I wanted. I hung up on him, because I could tell it was a joke. He called back and asked what magazines I wanted. He told me that I could not hang up on him!
This is so rediculous. Don't these people who work for Viking have anything better to do than to make crank phone calls?
I would say that this is a very unprofessional group of people who work for Viking. I willl NEVER order magazines from Viking again!