I wished I had read these complaints sooner because it would have saved me $175 of fees. I was told to send in the REFUNDABLE fees in order to start the paper work for my trip to carribean for 7 day cruise and two round trip airfares to any where in the US. I did not send them the form by certified mail and therefore my contract was voided. But they promise to send me the refundable fees and never did. I called them many times and was successful only on the first call. After that, they never answer my call or it was always busy. I will never see my fees of $175. What a SCAM. Someone needs to do something to them and stop them from hurting other people. There are too many stories similar to mine posted here.

I recently got 2 certificate from a local time share company, PDI, for a 7 day cruise and 2 airline tickets that can or cannot be used with the cruise. The presentation was almost three hours and we did not buy in to it, but we did leave with the gifts in hand.

Upon reading the certificates we were faced with sending in the certificates by certified mail with in 21 days with a certified check or money order for the deposits totaling $174 ($99 for cruise and $75 for air). I called VIP and asked if since I was local if these rules could be bent, they said no problem, that I could bring it in the only thing that they are firm about was no personal checks.

The following day my husband and I rode down. It was a smaller office then I expected after seeing all the people receiving the same gifts we did. We were greeted by two young ladies at the front, Kim entered all our information and took our money (cash) for the deposits and disappeared into the back of the office somewhere. She reappeared a short time later with our "welcome packages" this was basically 3 pages a letter saying hi, the terms and conditions again, and the forms we used to request what, where, and when we wanted to travel. Kim advised us that we could stay and fill it out then or take it and mail it or drop it back off later, whatever we wanted. We chose to take it with us, but did find out about surcharges for peak season for the cruise, additional fees if we wanted to take our grandchildren, things like that. Everyone there seemed knowledgeable and willing to help.

The following day I dropped off our requests the cruise we wanted out of Port Canaveral this up coming September, which is our local port, so we opted to use the airline tickets to go to Indianapolis to see my daughter and her family.

Last Monday (surprising as it was a holiday and it seems they are never open), Alexia called offered me my airfare for March 23-29, I was responsible for my reservations processing fee, taxes, and a peak season fee this came to a total of $154 for 2 tickets, the $75 deposit I had sent in went toward it and I paid the remaining $79 bucks. I travel this route pretty often and was very happy with this deal as it came up to just at 1/3 of what I usually pay for 2 tickets.

My confirmation came in the mail today, my flight times are the same flights I've taken multiple times in the past, they are non stop and reasonable times. I honestly figured they'd take me all over the country in the middle of the night. All in all, my only complaint was the paperwork back and forth, I do believe the process could be more stream line. But it worked out, at a great cost so I'm super pleased. Now I'll just cross my fingers for the cruise in Sept.

offered complimentary gift for 2 through another co. for taking
a tour...$$ were sent as directed (would only accept MO or
cashier's check)...came back voided as it was not sent "certified"
mail as in only 1 place in terms...in fine print, not highlighted.
Seems to us to be a very good chance for most people to overlook...
we are very displeased and will let the sponsoring co. know so..

Company is a scam!
If you book through this company after reading all of these warnings...then suffer!

I've attended to the one of VIP Travel Reservations presentations and received a FLY USA (free 2 airline tickets certificate and free car rental certificate). Certificates were issued on 10/04/09. I mailed both certificates to the VIP Travel on 10/13/09 and call them on 10/20/2009 and they confirm that they received everything. Representative assured me that it will take no longer than 7 days to process the documentation and mail me the reservation forms. On November 20th i received the cancelation letter stating that “certificate was void because i did not send it by certified mail” It looks like they are using any scam to attract people to their presentations.