Virgin Mobile is now advertising an unlimited data plan with their Android phones. The problem is, they don't have the capacity to support their users. I bought two LG Optimus V phones last month and keep getting Data Connection errors that Virgin says is because of their capacity issue. I decided to return one of the phones because I could not use the service and Virgin said they would not refund the money I paid for the plan. How can those @#$% get away with charging customers for a plan that doesn't work! Be warned. Stay away from Virgin.

I have had my Virgin Mobile Intercept phone for about 4 months now. I have had Numerous times where the Browser will not work, my Gmail does not connect, my Google Calendar will not sync to my phone, And the Mapping program will not work - of course this happens when I am in an unfamiliar city trying to get somewhere! I have a small business and I specifically got this phone for business purposes. Customer Service has Not offered me credit for my wasted money on the data portion of my prepaid plan, despite the fact that I have had problems right from the start, so that adds up to Several months of not being able to use what I am PAYING for. They did offer me 20 MINUTES of call time- what a joke! VERY DISAPPOINTING!

I called Virgin Mobile about a 3 months ago because I wanted to use their service, I took my old phone number from mah previous provider because I use it for mah business. But the rep whom I speak with failed to have mah number ported. I was out of service for 2 weeks before I realized this was the case. I called them up again and told em wat happend. The first person I spoke to was named Michael, then the second rep told me that there aint no Michael who works there.
When they finally got the chance to have my number workin’, they inform me that the plan I wish to avail of is not available to numbers that are bein’ ported. I really cant believe it... Big pile of BS!... What I did, was I just went back to mah old provider and just stayed there. I wont make any dealings with Vrigin Mobile ever again.

When virgin mobile launched it’s 40 dollar unlimited broadband to go plan it was unlimited g/bites now they are restricting it to 5/Gigabytes per month. I feel that they lured me and other individuals to buy there product and scammed them of thinking they had unlimited g/bites this is unfair and will be making a formal complaint to the FCC asap!!!

I live in an area where the only available internet connections are dialup and satellite. We had been on dialup for 20 years.

A few months ago around Thanksgiving of 2010, my dad and I decided we were fed up with dialup. So we went and bought a Virgin Mobile Mifi 2200 and a $40 "unlimited" plan.

At first it wasn't half bad. We could watch Netflix, YouTube, download games, no problems came up. Then one day I read a notice saying starting Feb 15th they were going to put soft data caps at 5 GB. Meaning if we went over 5 GB in a month, the speeds would be capped down to 250 KB/s until we purchased another unlimited plan. Which I thought wasn't TOO bad.

However. Shortly after we were capped, our speed went even LOWER from 250 KB/s to about half of what we got on dialup. For $40 a month. We paid $9.95 a month for our dial up.

Now Millenicom offers an unlimited 3G plan for $70 a month. The only thing with them is if you go over 50 GB in one month they'll investigate what you're doing. But Jesus Christ, 50 GB a month is a damn good amount of data. Even if it's more expensive, I'd rather pay for the better speeds.

Maybe if I call Virgin Mobile and bitch at them enough they'll get the message. But I doubt it.