A customer service representative promised me that I would receive compensation for every day I was without service. When I called to get it, I was told that it was misinformation and I would receive bonus minutes that would begin at the end of my
monthly minutes. That was also incorrect. When I called back to find out why I was not getting what I was promised for a second time, I find out that once again I was given misinformation. Not only that, but my plan was terminated early and the bonus minutes began. The bonus was
half of what I had paid for. I think that it is extremely poor customer service when you keep getting told "I'm sorry, but that
information was incorrect, we can't do that", and then just left hanging. My money was just taken from me and all I hear is I can't do anything about it. I know this is totally wrong and I would like either my money reimbursed or my coverage.