I had ordered for flowers from Virtualflowers.com for my sister on her birthday. I had ordered for lilies as she loved them. I had paid through my credit card and of course was charged for the lilies. I had ordered an expensive flower basket of lilies. I told them the date I wanted it delivered and they assured me that it would be delivered that day itself that was okay but they did not mention that they were gonna send the wrong flowers. They sent roses and my sister hates roses. I was so angry I apologized to my sister and asked them to give me half the money back they did not agree anyway I did not want to argue with those fools so I did not get back at them. I will never order from them again.